Cisco TVOICE Certification Training
Cisco TVOICE - Troubleshooting Cisco Unified Communications Certification Training Course (642-427)
"The class was well taught with much first hand experience from the instructor. He could adjust his teaching style to meet the demands of the varied experience levels of the students. I feel fortunate that I was able to attend the CCNP class at CED Solutions. This was much more than an accelerated class; it was fun. I will definitely return for my future courses. Thanks CED Solutions!"
-Alan Blythe, Memphis, TN
- Includes roundtrip airfare and lodging
and Fort Lauderdale boot camps only)
- Hands-on instruction by a certified instructor
- Includes all course materials and practice exams
- Onsite Testing
- Breakfast and Lunch provided each day
Can't travel or you want to stay with your family or business. No problem! Stay in your own city and save the additional expenses of roundtrip airfare, lodging, transportation, and meals and receive the same great instruction live from our instructors in our Live Instructor-Led Remote Classroom Training.
Remote Classroom Training
Our Remote Classroom Training is a live class with students observing the instructor and listening through your computer speakers. You will see the instructor's computer, slides, notes, etc., just like in the classroom. You will be following along, doing work, labs, and individual assignments.
Troubleshooting Cisco Unified Communications (TVOICE - Exam 642-427)
Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
- Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager.
- Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown.
- Solve the common issues of an SAF-enabled network and CCD.
- Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications.
- Troubleshoot voice quality issues and issues that are related to media resources.
- Learner Prerequisite Skills and Knowledge
- Course Goal and Objectives
- Course Flow
- Additional References
- Your Training Curriculum
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