CIW Master Certification Training

"The instructor was great. This was my first experience in instructor led training. Now that it is over, I am very glad that I attended. I would consider CED Solutions for further training."

-Greg Luther, Fort Walton Beach, FL

Get your Training Quote

• Call (800) 611-1840 for Class Schedule

• Includes roundtrip airfare and lodging (for boot camps held in Georgia and Florida only)
• Hands-on instruction by a certified instructor
• Includes all course materials and practice exams
• Includes all certification exams
• Onsite Testing
• Breakfast and Lunch provided each day

Master CIW Web Site Managers can manage Web servers and maintain Web sites for small, medium and large enterprises. Master CIW Web Site Manager certification can lead to a successful career as a Webmaster, intranet or extranet Web administrator, or Internet project manager.

• Internet Business Foundations
• Network Technology Foundations
• Site Development Foundations
• Design Methodology and Technology
• JavaScript Fundamentals
• Perl Fundamentals
• Internet System Management
• Advanced Internet System Management

Internet Business Foundations

Internet Business Foundations prepares students to work effectively in today's business environment. In this course, you will learn about the tasks involved in various Information Technology (IT) job roles. You will also learn about Internet connection methods, Internet protocols and the Domain Name System (DNS). You will study the basic functions of Web browsers, the components of Web addresses and the use and control of cookies. You will learn how plug-ins can improve your Web-browsing experience, and you will use browsers to download and manage files.

You will learn about databases as they relate to Web search engines, and you will use search engines to conduct basic and advanced Web searches. This course also teaches you to configure e-mail clients and use e-mail, and it provides guidelines for communicating effectively over the Internet via e-mail and other methods such as instant messaging and newsgroups.

You will learn about the risks associated with being connected to the Internet, and about the security measures that can keep your computer system and your personal information secure. Finally, you will study the fundamental elements of project management and the importance of acquiring these skills for all IT job roles.

Course Outline

Information Technology and the Internet

• Overview of Information Technology
• IT Job Roles
• Overview of Networks
• Overview of the Internet
• Connecting to the Internet
• Internet Protocols
• Domain Name System (DNS)

Web Browsing

• Introduction to Web Browsing
• Basic Functions of Web Browsers
• Installing a Web Browser
• Web Addresses
• How Browsers Work
• Browser Choices
• Resources for Technical Data
• Browsers in the Business World
• Browsing Techniques
• Configuring Web Browser Preferences
• Cookies
• Configuring Browser Security
• Proxy Servers
• Troubleshooting Internet Client
• Problems

Multimedia on the Web

• Introduction to Multimedia on the Web
• Objects, Active Content and Languages
• Objects and Security Issues
• Introduction to Plug-in Technology
• Data Compression and Decompression
• Plug-in Installation
• Types of Plug-ins
• Types of Viewers
• Miscellaneous File Formats
• Downloading Files with a Browser

Databases and Web Search Engines

• Introduction to Data Searching Tools
• Overview of Databases
• Introduction to Web Search Engines
• Registering a Web Site with a Search Engine
• Types of Web Searches
• Basic Web Searching Techniques
• Boolean Operators
• Advanced Web Searching Techniques
• Using Web Searches to Perform Job Tasks
• Unexpected Web Search Results
• Web Search Strategies
• Citing Copyrighted Web Site References

E-Mail and Personal Information Management

• Introduction to Electronic Mail (E-Mail)
• How E-Mail Works
• E-Mail Configuration Requirements
• E-Mail Message Components
• Creating and Sending E-Mail Messages
• Receiving and Viewing E-Mail Messages
• E-Mail in the Workplace
• E-Mail Problems and Solutions
• Personal Information Management (PIM)

Internet Services and Tools

• Internet Resource Tools
• Newsgroups
• Telnet
• File Transfer Protocol (FTP)
• Managing Downloaded Files
• Virtual Network Computing (VNC) and Microsoft Terminal Services
• Instant Messaging
• Peer-to-Peer Networks
• Lightweight Directory Access Protocol (LDAP)
• Concurrent Versions System (CVS)
• Communicating Effectively over the Internet
• Troubleshooting Using TCP/IP Tools

Internet Security

• Introduction to Internet Security
• Encryption
• Authentication
• Firewalls
• Malware (Malicious Software)
• Virus Detection and Prevention
• Spyware
• Updates and Patches
• Screen Savers
• List Servers and Listserve Groups
• Security-Related Ethical and Legal Issues

IT Project Management

• Project Management Fundamentals
• The Project Triangle
• Project Management Software
• Creating Project Schedules
• Documenting Projects
• Planning and Scheduling Meetings
• Reviewing Projects
• Quality Assurance
• IT Business Implications
• Project Management Institute (PMI)

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Network Technology Foundations

Network Technology Foundations teaches essential networking technologies and skills, including TCP/IP, stable network creation, wireless networking and network troubleshooting. You will learn to use various network components and protocols that enable users to share data quickly and easily. You will explore the different types of transmission media, and will learn how network architecture and topologies provide for efficient and secure communication. In addition, you will learn about the OSI reference model and its relationship to packet creation, and you will compare and contrast the OSI model with the Internet architecture model.

You will study the functions and features of internetworking server types, and will achieve competency in performing basic hardware and operating system maintenance procedures. In addition, you will learn about the importance of RFCs and where to locate the most recent RFC documents. You will also learn about the importance of routing, and will explore IP addressing, IP address classes and subnet masks.

This course will also teach you essential network security concepts, including authentication, encryption and firewalls. Finally, you will explore career opportunities in the IT industry, and will discuss effective ways of communicating technical information.

Course Outline

Introduction to Networking

• Overview of Networks and Protocols
• Telephony Networking
• Networking Evolution
• Client/Server Model
• Network Operations Center (NOC)
• Networking Categories
• Network Topologies
• Network Operating System
• Microsoft Windows Servers
• UNIX
• Novell NetWare
• The Need for Protocols
• OSI Reference Model
• Packets
• OSI/RM Protocol Examples
• Major Networking Protocols
• TCP/IP
• IPX/SPX
• NetBEUI
• AppleTalk
• Choosing and Combining Protocols
• Local Area Network (LAN)
• Wide Area Network (WAN)
• Network Access Point (NAP)
• Common Network Components
• Transmission Media
• Wireless Network Technologies
• Transmission Types
• IEEE LAN Standards
• Additional LAN Standards
• WAN Standards
• T-Carrier System
• E-Carrier System
• SONET/SDH

TCP/IP Suite and Internet Addressing Introduction to TCP/IP

• Internet Architecture
• Requests for Comments (RFCs)
• Internet Protocols
• Demultiplexing
• Introduction to Routing
• Routing Protocols
• Port Numbers
• Internet Addressing
• Subnet Mask
• Internet Address Classes
• Internet Protocol Version 6 (IPv6)
• System Configuration and IP
• Addresses
• Diagnostic Tools for Internet
• Troubleshooting

Internetworking Servers

• Overview of Internetworking Servers
• File and Print Servers
• HTTP Server Essentials
• Database Server
• Proxy Server
• Mail Server
• Instant Messaging (IM)
• Mailing List Server
• Media Server
• DNS Server
• FTP Server
• News Server
• Certificate Server
• Directory Server
• Catalog Server
• Fax Server
• Transaction Server
• The Internet Daemon: inetd and xinetd
• Mirrored Server
• Choosing Web Server Products

Hardware and Operating System Maintenance

• Basic Hardware and System
• Maintenance
• Motherboard
• IRQs, I/O Addresses and DMA
• Mass Storage Device Interfaces
• Network Interface Card
• Common Peripheral Ports
• Power Requirements
• CD-ROM and DVD
• Client Operating System Management
• Software Licensing
• Partitions and Logical Drives
• File System Types
• File System Management Tools
• Troubleshooting Software
• Remote Management and
• Troubleshooting

Network Security and IT Career Opportunities

• Importance of Network Security
• Defining Security
• Overview of Network Attack Types
• Viruses and Worms
• Defeating Attacks
• Authentication
• Encryption
• Network-Level Protocols and
• Encryption
• Virtual Private Network (VPN)
• Remote Access Server (RAS)
• Digital Certificate
• Public Key Infrastructure (PKI)
• Firewall
• Security Zones
• Firewall Topologies
• Security Audit
• Uninterruptible Power Supply (UPS)
• IT Industry Career Opportunities
• Technical Concepts and Training

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Site Development Foundations

Site Development Foundations teaches you essential Web page development skills. You will learn to develop Web sites using Hypertext Markup Language (HTML) and Extensible HTML (XHTML). You will learn to write code manually, as well as use graphical user interface (GUI) authoring tools. You will also learn to insert images, create hyperlinks, and add tables, forms and frames to your Web pages.

In addition to learning about XHTML and HTML coding, you will learn about CGI and use it to connect Web pages to databases. Other topics include validating your XHTML code, recognizing the importance of marketing, and implementing fundamental design concepts. Throughout the course, you will learn how Web sites are developed as managed projects. You will also identify e-commerce solutions and relate Web site development to business goals.

Site Development Foundations provides an introduction to tasks, job roles and careers in Web development. This course will teach you to work as a productive part of a Web site development team. Hands-on labs include real-world scenarios based on the Habitat for Humanity site (www.habitat.org).

Course Outline

Introduction to Web Site Development

• Creating Web Pages
• Text Editors and Markup Languages
• Graphical User Interface (GUI)
• Editors
• Front-End Issues
• Back-End Issues
• The Habitat For Humanity Web Site

Markup Language and Site Development Essentials

• History of Markup Languages
• Web Site Development Principles

XHTML Coding

• Introduction to Using XHTML
• Markup Tags
• Document Structure Tags
• Web Site File Structure
• Preparing Your Development
• Environment
• Style Sheets
• Paragraph Formatting and Block-Level Elements
• Text-Level Elements
• Lists
• Good Coding Practice

Horizontal Rules and Graphical Elements

• Horizontal Rules in XHTML
• Images in Web Pages
• Special Characters
• Specifying Colors
• Page Colors and Backgrounds
• Specifying Font Information
• Web Design Issues

Hyperlinks

• Introduction to Hyperlinks
• The Anchor Tag
• Creating Local Hyperlinks
• Creating External Hyperlinks
• Using Images as Hyperlinks
• Creating Internal Links
• Managing Hyperlinks

Tables

• Introduction to Tables
• Table and Data Alignment Options
• Height and Width of Table Elements
• Column and Row Spanning
• Formatting Content in Tables

Web Forms

• Introduction to Web Forms
• Web Forms and CGI
• The <form> Tag
• Web Form Fields

Image Techniques

• Introduction to Web Image
• Techniques
• Image Maps
• Image Transparency
• Image Interlacing
• Animation

Frames

• Introduction to XHTML Frames
• The <frameset> Tag
• The <frame> Tag
• The Frameset Document
• The <noframes> Tag
• Targeting Frames with Hyperlinks
• Specifying a Base Target
• Borders, Margins and Scrolling
• Inline Frames
• Appropriate Use of Frames

GUI HTML Editors

• Introduction to GUI HTML Editors
• Types of GUI Editors
• GUI HTML Editor Functionality
• Creating Web Pages with a GUI Editor
• HTML Text Editors vs. GUI Editors
• Previewing Pages and Validating Code
• Web Site Publishing

Advanced Web Technologies

• Extending HTML
• Server-Side and Client-Side Languages
• Server-Side Languages
• Client-Side Languages
• Connecting to a Database
• Styling Techniques with CSS
• Dynamic HTML (DHTML)
• Document Object Model (DOM)
• Working with Web Service Providers

E-Commerce Practices

• Traditional Commerce vs. E-Commerce
• E-Commerce Models
• Business and Internet Technologies
• E-Commerce Information-Formatting Technologies
• E-Commerce Payment Technologies
• Working in a Global Environment

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Design Methodology and Technology

Design Methodology and Technology teaches you how to design and publish Web sites. Topics Include: Web Site Development Essentials (such as the site development process, customer expectations, and ethical and legal issues in Web development), Web Design Elements (such as aesthetics, the site user's experience, navigation, usability and accessibility), Basic Web Technologies (such as basic HTML, XHTML and extended technologies, image files, GUI site development applications, site publishing and maintenance) and Advanced Web Technologies (such as multimedia and plug-in technologies, client-side and server-side technologies, and Web databases).

Target Audience: Web authors, marketing and communications professionals, PR professionals, Webmasters, graphic designers, desktop designers, technical writers, and library scientists.

Job Responsibilities: Implement and maintain hypertext -based Web sites using authoring and scripting languages; create Web content; use Web management tools and digital media tools; and apply human-factor principles to design.

Prerequisites

Prior to taking this course, students should complete the CIW v5 Foundations series of courses or be able to demonstrate equivalent Internet and X/HTML knowledge.

Course Outline

Web Design Concepts

• Web Technology
• Web Design Concepts
• New Technologies
• Evaluating Your XHTML Skills

Web Development Teams

• Web Teams and Tasks
• Web Project Management
• Web Project Collaboration
• Your Web Design Portfolio

Web Project Management Fundamentals

• Web Project Management Phases
• Project Documentation and Communication

Web Site Development Process

• Bottom-Up Approach to Web Development
• Understanding the Business Process
• Defining a Web Site Vision
• From Vision to Strategy
• Web Site Specifications
• The Metaphor
• The Mindmapping Process

Web Page Layout and Elements

• Web Users and Site Design
• Effective Web Page Layout
• Branding and the Web
• Color and Web Design
• Fonts and Web Design

Web Site Usability and Accessibility

• Audience Usability and Accessibility

Browsers

• Browsers and Navigation
• Browsers and Design Considerations
• Browser Adoption
• Major, Minor and Alternative Browsers

Navigation Concepts

• Why Is Navigation Critical?
• Primary and Secondary Navigation
• Navigation Hierarchy
• Site Structure, URLs and File Names
• Familiar Navigation Conventions
• Guided Navigation
• Navigation Action Plan

Web Graphics

• Web Site Images
• Digital Imaging Concepts
• Raster vs. Vector Graphics
• Graphics Applications
• Image File Formats
• Creating and Optimizing Images

Multimedia and the Web

• Multimedia and Web Sites
• Current Multimedia Capabilities
• Animation and the Web
• Audio and the Web
• Video and the Web
• Goals of a Multimedia Site
• Multimedia Site Design Basics
• User Interaction
• Selecting Multimedia Elements

Ethical and Legal Issues in Web Development

• Ethics and Law in Web Development
• Ethical Issues and the Web
• Legal Issues and the Web

HTML and the Evolution of Markup

• Function of Markup Languages
• SGML: A Short History
• What Is HTML?
• The HTML Standard
• Separating Format from Structure in HTML

XML and XHTML

• What Is XML?
• XML Goals
• What Is an XML Document?
• Rules for Well-Formed XML
• HTML Transition to XML
• What Is XHTML?

Web Page Structure - Tables and Framesets

• Pre-Assessment Questions
• Creating Structure with X/HTML Tables
• Diagramming a Basic X/HTML Table
• Borderless Web Page Structure
• X/HTML Frames and Framesets
• The X/HTML <frameset> Tag
• The X/HTML <frame> Tag
• Targeting Hyperlinks in X/HTML
• The X/HTML <noframes> Tag

Cascading Style Sheets

• Cascading Style Sheets
• Defining and Using Styles
• Changeable Style Attributes
• Changes from CSS1 to CSS2
• Page Layout with CSS

Site Content and Metadata

• Written Web Site Content Metadata
• The <meta> Tag and Document Identification
• The <meta> Tag and Search Engines
• The <meta> Tag and Delayed File Change

Site Development with Microsoft Expression Web 2

• Basic Features of Expression Web

Site Development with Adobe Dreamweaver

• Dreamweaver Layout Options
• Page Layout in Dreamweaver
• Creating Image Maps
• Creating Templates
• Importing Content
• Rollover Images
• Web Forms
• Dreamweaver Behaviors
• Dreamweaver Assets and Library
• Editing X/HTML
• Jump Menus in Dreamweaver

Creating Web Pages Using Open-Source Tools

• Open-Source GUI and Text Editors
• Creating a Static Web Page
• Using Templates

Image Editing with Adobe Fireworks

• Creating an Image Document
• Adding Text to Images
• Cropping Images
• Image Layers and States
• Transparent Images
• Image Slices

Multimedia with Adobe Flash

• Flash Technology Features
• Developing with Flash
• Flash Shapes
• Color and Fills in Flash
• Flash Timeline, Layers, Symbols and Buttons

Multimedia with Adobe Flash - Tweens

• Flash Tweens
• Motion Tweens and Shape Tweens
• Tweening Text in Flash
• Flash Movie Clips
• Adding Sound to Flash Files
• Adding Flash Movies to X/HTML Files
• Testing for the Flash Plug-In

Adobe Flash - Action Script and Masks

• Flash ActionScript
• Mask Layers in Flash
• Using SWF and SVG Files on the Web
• Flash and Accessibility

JavaScript and DHTML Fundamentals

• Why Script?
• JavaScript and Common Programming Concepts
• JavaScript vs. Other Languages
• Embedding JavaScript into X/HTML
• Using JavaScript to Communicate with the User
• JavaScript Functions
• Using JavaScript for Browser Detection
• Dynamic HTML (DHTML)

Plug-Ins and Java Applets

• Plug-In Technology
• Plug-In Installation
• Shockwave and Flash Players
• Adobe Reader
• RealNetworks RealPlayer
• Rich Media Content
• Creating a Downloadable File
• Introduction to Java
• Java Applets
• Applets and Animation
• Applet Authoring Tools and
• Resources

HTTP Servers and Web Applications

• What Is an HTTP Server?
• Accessing Servers and Services
• Basic HTTP Server Administration
• Server-Side Technologies
• Web Servers and Cookies
• Enabling, Disabling and Deleting Cookies
• Setting Cookie Files
• XML and Web Applications

Databases

• Web Design and Databases
• Database Anatomy
• Database Queries
• Database Management System
• Connecting Web Pages to Databases
• Database Tools, Products and Programs

Web Site Publishing and Maintenance

• Web Site Testing, Publishing, and Hosting
• Web Publishing with an FTP Client
• Web Publishing with FrontPage
• Web Publishing with Dreamweaver
• Comparing Web Publishing Tools
• Maintaining Web Sites
• Web Server and Web Site Security

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JavaScript Fundamentals

JavaScript Fundamentals is a course that teaches developers how to use the features of the JavaScript language to design client-side, platform-independent solutions. Students learn how to write JavaScript programs, script for the JavaScript object model, control program flow, validate forms, animate images, target frames, and create cookies. Students will also understand and use the most popular applications of JavaScript.

Target Audience: Webmasters, software developers, application programmers, client/server developers, and desktop publishers.

Job Responsibilities: Implement and maintain hypertext-based Web sites using authoring and scripting languages; apply human-factors principles to design; create Web content; and use Web management tools and digital media tools.

Course Outline

Introduction to JavaScript

• Origins of JavaScript
• JavaScript Characteristics
• Common Programming Concepts
• Java and JavaScript
• Server-Side vs. Client-Side Applications
• Annotating Code with Comments

Working with Variables and Data

• Communicating with the User
• Using Data More Than Once: Variables
• Keywords and Reserved Words
• Expressions
• Operators
• Inline Scripting, Simple User Events, and the onLoad and onUnload Event Handlers

Functions, Methods and Events

• Functions
• Methods as Functions
• Defining a Function
• Calling a Function
• User and JavaScript Event Handlers

Controlling Program Flow

• Controlling Decisoinal Program Flow
• The if...else Statement
• The while Statement
• The for Statement
• The break Statement
• The continue Statement
• The switch Statement
• The do...while Statement

The JavaScript Object Model

• The JavaScript Object Model
• Commonly Used Objects
• The window Object
• The document Statement
• The with Object
• The image Object
• The history Object
• The location Object
• The navigator Object

JavaScript Language Objects

• JavaScript Language Objects
• The String Object
• Additional String Object Methods
• Evaluating Strings
• Regular Expressions
• The Array Object
• The Date Object
• Setting and Extracting Time Information
• The Math Object

Developing Interactive Forms

• Overview of Form Elements
• Referring to form Element
• The form Object
• The button Object
• The checkbox Object
• The text and textarea Objects
• The radio Object
• The select Object
• Form Validation

Cookies and JavaScript Security

• Security and Cookies
• What Are Cookies?
• How Are Cookies Sent?
• Who Can Send Cookies?
• Storing Cookies
• Why Use Cookies?
• Assigning a Cookie
• Testing for Cookie Presence
• Clearing a Cookie
• Controlling Cookies in the Browser
• Cookies and Passwords
• JavaScript Security Issues

Controlling Frames in JavaScript

• Using Frames and Windows
• Targeting Frames in JavaScript
• Changing Two or More Frames
• Frames, Functions and Variables
• Targeting Windows
• Windows, Functions and Variables

Custom JavaScript Objects

• Creating Custom Objects
• Custom Object Demonstration
• Creating the Object: The Contructor
• Creating an Instance of a Custom Object
• Creating Object Methods
• Creating Functions for Your Objects
• Complex Custom Objects

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Perl Fundamentals

Perl Fundamentals is a course that teaches students how to fully utilize the Perl programming language. Students learn the Perl syntax, the basics of using regular expression, how to use Perl data types, and how to access and manipulate files. Students are also introduced to database connectivity and debugging techniques.

Target Audience: Webmasters, software developers, application programmers, client/server developers, and desktop publishers.

Job Responsibilities: Implement and maintain hypertext-based Web sites using authoring and scripting languages; apply human-factors principles to design; create Web content; and use Web management tools and digital media tools.

Course Outline

Introduction to Perl

• Practical Extracting and Reporting
• Language (Perl)
• Getting Started with Perl
• Scalar Variables
• Numerical Variables
• String Variables
• Retrieving Data from STDIN

Flow Control in PERL

• Boolean Expressions in PERL
• The if statement
• The for, while, and do {} while Loop Statements
• Loop-Control Commands
• I/O Redirection

Regular Expressions in PERL

• Introduction to Regular Expressions
• Character Classes
• Pattern Matching and Substitution

Arrays in Perl

• Introduction to Perl Arrays
• Accessing Array Elements
• The sort Function
• The foreach Statement
• The push, pop, shift and unshift Functions
• The split and join Functions

Hashes in Perl

• Introduction to Perl Hashes
• Adding and Deleting Hash Elements
• The keys, values, each, and reverse Functions

Subroutines in Perl

• Introduction to Perl Subroutines
• Variable Scope
• References

File Input and Output in Perl

• Introduction to Perl File Input and Output
• What is a Filehandle?
• The open Function
• Outputting Data to a File
• Opening Files for Reading
• Determining Information About Files
• The stat and lstat Functions

Environmental Variables and Command Line Arguments

• Environment Variables
• Command Lines Arguments

Packages and Modules in Perl

• Using Packages in Perl
• BEGIN and END Blocks
• Using Modules in Perl
• The use and require Statements

Object-Oriented Perl

• Introduction to Object-Oriented Perl
• Creating Objects in Perl
• Inheritance

Database Connectivity in Perl

• Introduction to Database Connectivity
• Database Programming with Perl
• Interacting with Databases
• Connecting to Databases
• Structured Query Language (SQL)
• Quoting Operations

Debugging Perl Programs

• Introduction to Debugging Perl Scripts
• Using the print Command
• Using the -w Switch
• Using the strict Module
• The Perl Debugger
• Writing Bug-free Perl Code

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Internet System Management

Internet System Management is a course that teaches foundational Internet services. Students learn user management concepts in Windows 2000 and Linux, configure Domain Name System (DNS) services, and Microsoft WINS, Samba, Telnet, and FTP. Students also learn about choosing appropriate Internet system platforms and receive training on how to calculate throughput, choose appropriate Internet connections and configure Windows 2000 Server and Red Hat Linux to use TCP/IP. By the end of this course, students will be able to provide essential TCP/IP services for any business interested in establishing an effective e-commerce presence.

Target Audience: LAN/WAN administrators, systems administrators, systems managers, intranet administrators, network engineers, and internetworking engineers.

Job Responsibilities: Manage and tune corporate Internet and intranet infrastructure; monitor Web server systems, FTP, news and mail servers; configure and deploy e-business solutions servers.

Course Outline

Systems and Services

• Common IT Tasks and Services
• System Configuration
• User Management
• System Performance
• Maintenance and Backup

Internet System Installation and Configuration Issues

• System Elements
• Bandwidth
• Calculating Throughput
• Internetworking Operating Systems
• Novell NetWare
• Operating System Issues
• Common System Vendors
• Installing Systems

Configuring the System

• Assigning IP Addresses
• TCP/IP Configuration Parameters
• Adapters
• Static Addressing
• Configuring Linux
• Additional TCP/IP Issues and Commands

User Management Essentials

• Authentication
• Security Models and Authentication
• Peer-level and User-level Access
• Creating User Accounts
• Universal Permissions
• Windows NT, UNIX and Novell
• Permissions
• Additional Logon Account Terms
• Administrative Privilege
• Standard Password Practices
• Network Policies
• Standard Operating Procedures

Managing Users in Windows 2000

• Introduction to User Management
• The Security Accounts Manager
• The Computer Management Snap-in
• Local Security Settings
• Auditing, Ownership, and Rights
• NTFS Permissions and Internet Users
• Editing and Customizing User Accounts
• Windows 2000 Services and User Accounts

Managing Users in Linux

• Adding Accounts in Linux
• Manually Adding Users
• Linux User Accounts
• Groups
• Linux System Accounts

Name Resolution in the LAN with DNS

• Domain Name System
• Domain Name Space
• Accessing Hosts by DNS Name
• Setting up DNS
• Probing DNS with Nslookup
• Setting Up DNS in NT Server 4.0
• Propagating Changes from the Primary Server to the Secondary Server
• Changing the Boot Method Option in NT
• Windows NT 2000 Server and DNS
• Setting Up DNS in Linux
• Troubleshooting DNS

Name Resolution - WINS and Samba

• Server Message Blocks
• NetBIOS over TCP/IP
• The NetBIOS Naming Convention
• Windows Internet Naming Service
• Managing WINS
• Static Mapping
• Replication
• Configuring DNS and WINS
• Samba and Levels of Access in Samba
• SWAT

Implementing Internet Services

• File Transfer Protocol Servers
• Anonymous Accounts
• Implementing Microsoft FTP
• Managing FTP in IIS
• Creating Virtual FTP Servers
• Anonymous Access in IIS
• Telnet
• The inetd Command
• Finger
• The hosts.allow and hosts.deny Files

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Advanced Internet System Management

Advanced Internet System Management is a comprehensive course that teaches students how to implement mission-critical services on the Windows 2000 and Red Hat Linux platforms. Students install and configure Web, newsgroup, e-mail and proxy servers; receive in-depth understanding of how to connect e-commerce databases to Web servers; and learn how to enable CGI on Windows 2000 and Linux. Students also learn about backup and load balancing issues, and receive foundational knowledge concerning Internet security. This course is designed for personnel responsible for implementing real-world solutions for company intranets or ISPs that provide Internet Web services.

Target Audience: LAN/WAN administrators, systems administrators, systems managers, intranet administrators, network engineers, and internetworking engineers.

Job Responsibilities: Manage and tune corporate Internet and intranet infrastructure; monitor Web server systems, FTP, news and mail servers; configure and deploy e-business solutions servers.

Course Outline

Mission-Critical Services

• Services Overview
• Foundational Services
• Types of Mission-Critical Services
• System Logging
• Performance Monitoring and Server Optimization
• Fault Tolerance
• High Availability Clustering
• Parallel Processing
• Backup
• Storage Area Networks
• The Concurrent Version System

Installing and Configuring a Web Server

• Web Servers
• Server Naming
• Aliases and Virtual Directories
• Directory Browsing and Default Documents
• Common Web Browsers and Servers
• Configuring IIS
• Virtual Servers
• Apache Server
• Administering Apache Server
• Virtual Servers and Apache

Advanced Web Server Configuration

• Web Server Configuration
• Hypertext Transfer Protocol (HTTP)
• Web Applications and E-Commerce
• Server-side Applications and E-Commerce
• Web Applications and MIME
• E-Commerce Web Servers and Perl
• Script Execution in IIS 5.0
• Server-side Includes and Application Mapping in Windows 2000
• Apache Server and Perl
• E-Commerce Web Servers and Gateways
• Active Server Pages (ASP)
• Open Database Connectivity (ODBC), Web Gateways and E-Commerce
• Streaming Media Servers

Enabling Secure Sockets Layer

• Secure Sockets Layer (SSL)
• SSL Handshake
• Applying SSL Encryption
• Requesting and Installing Certificates
• Certificate Concerns

Configuring and Managing a News Server

• News Servers
• Network News Transfer Protocol (NNTP) Service
• Proprietary Newsgroup Server Considerations

E-Mail Server Essentials

• Email Servers
• Sending and Delivering E-Mail
• E-Mail Agents
• E-Mail Server Terminology
• Simple Mail Transfer Protocol (SMTP)
• Post Office Protocol 3 (POP3)
• Internet Message Access Protocol (IMAP)
• Lightweight Directory Access Protocol (LDAP)
• Web Mail
• List Servers

Configuring E-Mail Servers

• MX Records and E-Mail Servers
• Intradomain E-Mail
• Interdomain E-Mail

Proxy Servers

• Using Proxy Servers
• Proxy Server Considerations

Logging Activity

• Logging Information
• HTTP Server Log Files
• FTP Log Files
• File Analysis Software
• Additional Services

Monitoring and Optimizing Internet Servers

• Analyzing Server Performance
• Queues and Bottlenecks
• Correcting Bottlenecks
• Hardware Concerns

Fault Tolerance and System Backup

• Protecting Data
• Fault Tolerance
• Additional Fault Tolerance Options
• Tape Backup
• Planning a Backup Strategy
• Disaster Assessment and Recovery

Security Overview

• System Security
• Server Vulnerabilities
• Auditing Your System
• Enhancing Server Security
• Firewalls
• Intrusion Detection Systems
• Security Tradeoffs
• Recognizing Security Breaches

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