MCITP Enterprise Support Certification Training

"The instructor was very thorough and was a reliable source of Microsoft knowledge. He taught in an organized fashion with clarity and understanding. When I had questions he would carefully explain the answers and why. I am glad I chose CED Solutions over the other training schools I researched. It was a choice I do not regret and I look forward to returning in the future for additional certifications."

-Eric Fellen, Bayonne, NJ

Custom Training Quote

• Call (800) 611-1840 for Class Schedule

• Includes roundtrip airfare and lodging
  
  (Atlanta and Fort Lauderdale boot camps only)
• Hands-on instruction by a certified instructor
• Includes all course materials and practice exams
• Onsite Testing
• Breakfast and Lunch provided each day

The Microsoft Certified IT Professional: Enterprise Support Technician credential validates the knowledge and skills required to deploy and support the Windows Vista operating system.

• Microsoft Exam 70-620
• Microsoft Exam 70-622

Microsoft Exam 70-620

Windows Vista, Configuring

Installing and Upgrading Windows Vista

• Identify hardware requirements.
• Perform a clean installation.
• Upgrade to Windows Vista from previous versions of Windows.
• Upgrade from one edition of Windows Vista to another edition.
• Troubleshoot Windows Vista installation issues.
• Install and configure Windows Vista drivers.

Configuring and Troubleshooting Post-Installation System Settings

• Troubleshoot post-installation configuration issues.
• Configure and troubleshoot Windows Aero.
• Configure and troubleshoot parental controls.
• Configure Windows Internet Explorer.

Configuring Windows Security Features

• Configure and troubleshoot User Account Control.
• Configure Windows Defender.
• Configure Dynamic Security for Internet Explorer 7.
• Configure security settings in Windows Firewall.

Configuring Network Connectivity

• Configuring networking by using the Network and Sharing Center.
• Troubleshoot connectivity issues.
• Configure Remote Access.

Configuring Applications Included with Windows Vista

• Configure and troubleshoot media applications.
• Configure Windows Mail.
• Configure Windows Meeting Space.
• Configure Windows Calendar.
• Configure Windows Fax and Scan.
• Configure Windows Sidebar.

Maintaining and Optimizing Systems That Run Windows Vista

• Troubleshoot performance issues.
• Troubleshoot reliability issues by using built-in diagnostic tools.
• Configure Windows Update.
• Configure Data Protection.

Configuring and Troubleshooting Mobile Computing

• Configure Mobile Display Settings.
• Configure Mobile Devices.
• Configure Tablet PC software.
• Configure Power Options.

[ back to top ]

Microsoft Exam 70-622

Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

Deploying Windows Vista

• Analyze the business environment and select an appropriate deployment method.
• Prepare a system for clean installation or upgrade.
• Deploy Windows Vista from a custom image.
• Perform post-installation tasks.
• Troubleshoot deployment issues.

Managing Windows Vista Security

• Configure and troubleshoot security for Windows Internet Explorer 7.
• Troubleshoot security configuration issues.
• Troubleshoot Windows Firewall issues.
• Troubleshoot Windows Defender issues.
• Apply security updates.
• Configure and troubleshoot access to resources.
• Troubleshoot authentication issues.
• Configure and troubleshoot User Account Control.

Managing and Maintaining Systems That Run Windows Vista

• Troubleshoot policy settings.
• Configure and manage the Task Scheduler.
• Configure and troubleshoot Event Forwarding.
• Apply and troubleshoot updates.
• Troubleshoot performance and reliability issues.

Configuring and Troubleshooting Networking

• Configure and troubleshoot network protocols.
• Configure and troubleshoot network services at the client level.
• Configure and troubleshoot remote access.
• Troubleshoot connectivity issues.
• Configure and troubleshoot wireless networking.
• Configure network security.
• Troubleshoot access to network resources.

Supporting and Maintaining Desktop Applications

• Support deployed applications.
• Troubleshoot software restrictions.
• Maintain desktop applications.

[ back to top ]

CED Solutions is your best choice for MCITP Support, MCITP Support training, MCITP Support certification, MCITP Support boot camp, MCITP Support certification training, MCITP Support certification course, MCITP Support course, MCITP Support class.