Live CompTIA Tech+/A+/Network+/Security+ Training

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"CED Solutions has put me on track towards achieving my CompTIA certification goals. The learning environment is very relaxed but challenging. The instructor displayed exceptional knowledge of the A+ subject matter."

-K Lattimore, Lakeridge, VA

This class combines multiple certification courses to gain the skills needed to be a Help Desk/Network Support Professional.

• Tech+ Certification
• A+ Certification
• Network+ certification
• Security+ certification

CompTIA Tech+ (FC0-U71) is the cornerstone certification for those venturing into tech-related careers. It provides a wide spectrum of foundational tech knowledge and hands-on skills, helping you become confident and tech-savvy.

The CompTIA® A+® Core 1 and Core 2 (Exams 220-1001 and 220-1002) course provides the background knowledge and skills you will require to be a successful A+ technician. It will help you prepare to take the CompTIA A+ Core Series certification examinations, in order to become a CompTIA A+ Certified Professional.

CompTIA Network+ (Exam N10-009) validates the core skills necessary to establish, maintain, troubleshoot and secure networks in any environment, preparing you for a rewarding career in networking and cybersecurity.

CompTIA Security+ (Exam SY0-701) is the primary course you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It is also the main course you will take to prepare for the CompTIA Security+ examination. In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.

Tech+ Certification

CompTIA Tech+ (FC0-U71) is the cornerstone certification for those venturing into tech-related careers. It provides a wide spectrum of foundational tech knowledge and hands-on skills, helping you become confident and tech-savvy.

Empower Your Career with Tech Know-how

CompTIA Tech+ is the certification that equips individuals with the basic tech understanding needed to succeed in technology-based roles.

Broaden Your Career Horizons

CompTIA Tech+ provides the tech literacy essential for today's digital economy, making it the perfect starting point for anyone looking to enhance their career with technology skills.

Master Fundamental Tech Skills

CompTIA Tech+ covers all the bases, from basic concepts and security to software development, ensuring a well-rounded tech education that's easy to use in any learning setting.

Who would benefit from CompTIA Tech+?

• Students and aspiring professionals can kickstart their careers with a solid foundation in tech fundamentals.
• Tech-adjacent workers can gain the tech literacy needed to enhance job performance and efficiency in tasks that intersect with technology.
• Lifelong learners can stay ahead of their industry's digital transformation by future-proofing their skills with practical tech knowledge.

Why would you benefit from CompTIA Tech+?

You can gain a solid foundation in tech fundamentals with hands-on simulations doing tasks such as setting up a computer and securing a small wireless network. Plus, the course introduces emerging technologies such as Artificial Intelligence, Robotics, Quantum Computing, and more.

Did you know that IT jobs are expected to grow at nearly double (or 2x) the national estimated growth rate? Tech jobs are projected to be among the fastest-growing occupations from 2023 to 2033. (Source: U.S. Bureau of Labor Statistics)

What Skills Will You Learn?

IT CONCEPTS AND TERMINOLOGY

Comprehend notational systems, illustrate the basics of computing and explain the value of data and troubleshooting

INFRASTRUCTURE

Know how to set up and install common peripheral devices to a laptop/PC or secure a basic wireless network

APPLICATIONS AND SOFTWARE

Manage applications software, understand the various components of an operating system and explain the purpose of methods of application architecture

SOFTWARE DEVELOPMENT

Comprehend programming language categories, interpret logic, and understand the purpose of programming concepts

DATABASE FUNDAMENTALS

Able to explain database concepts, structures, and purpose, as well as understands methods used to interface

SECURITY

Understand confidentiality, integrity, and availability concerns of secure devices and best practice methods

Module 1 - IT Concepts and Terminology

• Introduction to Tech+
• Understanding Notational Systems
• The Basics of Computing
• Comparing Units of Measure
• Troubleshooting Methodology, Cases and Tips

Module 2 - Infrastructure

• Introduction to Infrastructure
• Types of Computing Devices
• Internal Components of A Computer
• Types of Storage
• Peripheral Devices and Installation
• Virtualization and Cloud Technologies
• Common Internet Service Types

Module 3 - Networking Fundaments

• Introduction to Networking
• Core Principles of Computer Networking
• Network Ports
• Network Addresses and Identifiers
• Network Models and Types
• Networking Devices and Connectors
• Small Wireless Networks

Module 4 - Operating Systems

• Introduction to Operating Systems (OS)
• What is an Operating System_
• Drivers, Applications, Tasks and System Services
• File and Disk Management
• Backup and Recovery

Module 5 - Software and Applications

• Common Software Applications
• Productivity Software
• Business and Enterprise Software
• Managing Software
• Trusted Software Sources

Module 6 - Web Browsing, Configuration & Security

• Introduction To Web Browsing
• Browser Settings, Configuration and Maintenance
• Secure Web Browsing
• Protecting Your Privacy

Module 7 - Software Development Concepts

• Introduction to Programming
• Programming Tools
• Programming Organization and Logic Flows
• Understanding Programming Language Categories
• Code Maintenance, Version Control Systems and Branching
• Fundamental Data Types and Their Characteristics

Module 8 - Data and Database Fundamentals

• Introduction to Databases and the Value of Data
• Database Concepts and Structures
• Working with Relational Databases
• Database Operations and Access
• Database Backup and Recovery

Module 9 - Security: Keeping Things Safe

• Basic Security Concepts and Strategies
• Identifying Common Security Threats
• Securing Devices and Networks
• Security Tools and Software
• Encryption and Data Protection

Module 10 - AI Uses and Impact

• The Impact and Use of AI
• Course Closeout

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A+ Certification

Start your tech career with CompTIA A+, the industry standard certification for entry-level roles. Trusted by employers worldwide, A+ builds foundational skills in hardware, software, networking, troubleshooting, and security. The latest version is updated for today's technology and prepares you for roles like IT support specialist and help desk technician through two exams-Core 1 and Core 2.

CompTIA A+ Course Overview

CompTIA A+ Certification Prep (Exam 220-1201 & 220-1202) course equips participants with essential skills to install, configure, and maintain computer systems, mobile devices, and software. It covers troubleshooting, cybersecurity, and customer support, along with an understanding of cloud technologies, virtualization, and multi-OS environments in corporate settings.

Course Objectives

This training prepares you to support and troubleshoot modern devices, systems, and networks in real-world environments. You'll gain the skills employers demand for frontline IT support roles. After completing the training, you'll be ready to pass the two exams required for the CompTIA A+ credential.

By the end of this course, you will be able to:

• Install, configure, and maintain computers, mobile devices, and software
• Troubleshoot and resolve common hardware, OS, and network issues
• Apply basic cybersecurity measures and understand threat vectors
• Support Windows, Linux, macOS, and cloud-based operating systems
• Use remote tools to diagnose and fix hybrid workforce issues
• Understand scripting, cloud computing, and virtualization concepts

Who Should Attend?

• PC Support Specialist
• IT Support Specialist

Course Content

1. What Does an IT Specialist Do

• The Hero of Problem Solving
• The Troubleshooting Methodology
• Additional Resources
• Module Quiz

2. Installing Motherboards and Connectors

• Cables and Connectors
• Motherboards
• Legacy Cables
• Additional Resources
• Module Quiz

3. Installing System Devices

• Power Supplies and Cooling
• Storage Devices
• System Memory
• CPUs
• Challenge Lab: Troubleshoot Memory
• Additional Resources
• Module Quiz

4. Troubleshooting PC Hardware

• BIOS and UEFI
• Power and Disk Issues
• System and Display Issues
• Lab: Troubleshoot GPU
• Additional Resources
• Module Quiz
• Checkpoint Review

5. Comparing Local Networking Hardware

• Network Types
• Networking Hardware
• Lab: Connect Patch Panel Cables
• Network Cable Types
• Wireless Networking Types
• Additional Resources
• Module Quiz

6. Configuring Network Addressing and Internet Connections

• Internet Connection Types
• TCP/IP Concepts
• Network Communications
• Network Configuration Concepts
• Challenge Lab: Install a SOHO Network
• Additional Resources
• Module Quiz

7. Supporting Network Services

• Networked Host Services
• Internet and Embedded Appliances
• Troubleshoot Networks
• Additional Resources
• Module Quiz
• Checkpoint Review

8. Summarizing Virtualization and Cloud Concepts

• Client-Side Virtualization
• Cloud Concepts
• Additional Resources
• Module Quiz

9. Supporting Mobile Devices

• Mobile Devices and Peripherals
• Mobile Apps and Data
• Laptop Hardware
• Troubleshoot Mobile Devices
• Challenge Lab: Mobile Hardware Support
• Additional Resources
• Module Quiz

10. Supporting Print Devices

• Printers and Multifunction Devices
• Print Device Maintenance
• Troubleshoot Print Devices
• Additional Resources
• Module Quiz
• Checkpoint Review

11. Managing Support Procedures

• Documentation
• Professional Communication
• Types of Operating Systems
• Additional Resources
• Module Quiz

12. Configuring Windows

• Windows User Settings
• Windows System Settings
• Install and Configure Applications
• Cloud-Based Applications
• Additional Resources
• Module Quiz

13. Managing Windows

• Use Management Consoles
• Command-Line Tools
• Windows Networking
• Additional Resources
• Module Quiz

14. Supporting Windows

• Troubleshoot Windows Networking
• Remote Access Technologies
• Performance and Troubleshooting Tools
• Troubleshoot Windows OS Problems
• Additional Resources
• Module Quiz

15. Securing Windows

• Logical Security Concepts
• Windows Security Settings
• Windows Shares
• Additional Resources
• Module Quiz

16. Installing Operating Systems

• Windows Editions
• OS Installations and Upgrades
• Additional Resources
• Module Quiz

17. Supporting Other OS

• Linux Features
• Package and Network Management
• macOS Features
• Additional Resources
• Module Quiz
• Checkpoint Review

18. Configuring SOHO Network Security

• Attacks, Threats, and Vulnerabilities
• Wireless Security Protocols
• SOHO Router Security
• Additional Security Measures
• Additional Resources
• Module Quiz

19. Managing Security Settings

• Account Security
• Workstation Security
• Browser Security
• Troubleshoot Workstation Security
• Additional Resources
• Module Quiz

20. Supporting Mobile Software

• Mobile OS Security
• Troubleshoot Mobile OS and App Software
• Troubleshoot Mobile OS and App Security
• Additional Resources
• Module Quiz
• Checkpoint Review

21. Using Data Security

• Data Backup and Recovery
• Data Handling Best Practices
• Artificial Intelligence
• Additional Resources
• Module Quiz

22. Implementing Operational Procedures

• Change and Inventory Management
• Common Safety and Environmental Procedures
• Scripting Basics
• Additional Resources
• Module Quiz
• Checkpoint Review

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Network+ certification

CompTIA Network+ (Exam N10-009) validates the core skills necessary to establish, maintain, troubleshoot and secure networks in any environment, preparing you for a rewarding career in networking and cybersecurity.

The Premier Early Career Networking Certification

Gain a wide range of technical and hands-on skills required of today’s early-career network administrators.

Exclusively Validates Vendor Neutral Network Management Knowledge

CompTIA Network+ is the only certification on the market that covers the core skills necessary to support networks in any environment.

Network+ is Approved for DoD 8140.03

CompTIA Network+ shows what you can do, not just what you know for the work roles of Technical Support Specialist, Network Operations Specialist and Systems Administrator.

What Skills Will You Learn?

Networking Concepts

Explain basic networking concepts, including the OSI model, network appliances, applications, cloud concepts, connectivity options and more.

Network Implementations

Understand routing technologies and important factors of physical installations; configure switching technologies and wireless devices.

Network Operations

Monitor and optimize networks to ensure business continuity.

Network Security

Understand security concepts and network attacks to harden networks against threats.

Network Troubleshooting

Explain the troubleshooting methodology and address common issues related to networking, including cable, connectivity, and software problems.

The CompTIA Network+ certification exam will certify the successful candidate has the knowledge and skills required to:

• Establish network connectivity by deploying wired and wireless devices.
• Explain the purpose of documentation and maintain network documentation.
• Configure common network services.
• Explain basic data-center, cloud, and virtual-networking concepts.
• Monitor network activity and troubleshoot performance and availability issues.
• Implement network security hardening techniques.
• Manage, configure, and troubleshoot network infrastructure.

1.0 Networking Concepts

Explain concepts related to the Open Systems Interconnection (OSI) reference model.

• Layer 1 - Physical
• Layer 2 - Data link
• Layer 3 - Network
• Layer 4 - Transport
• Layer 5 - Session
• Layer 6 - Presentation
• Layer 7 - Application

Compare and contrast networking appliances, applications, and functions.

• Physical and virtual appliances
• Applications
• Functions

Summarize cloud concepts and connectivity options.

• Network functions virtualization (NFV)
• Virtual private cloud (VPC)
• Network security groups
• Network security lists
• Cloud gateways
• Cloud connectivity options
• Deployment models
• Service models
• Scalability
• Elasticity
• Multitenancy

Explain common networking ports, protocols, services, and traffic types.

• Internet Protocol (IP) types
• Traffic types

Compare and contrast transmission media and transceivers.

• Wireless
• Wired
• Transceivers
• Connector types

Compare and contrast network topologies, architectures, and types.

• Mesh
• Hybrid
• Star/hub and spoke
• Spine and leaf
• Point to point
• Three-tier hierarchical model
• Collapsed core
• Traffic flows

Given a scenario, use appropriate IPv4 network addressing.

• Public vs. private
• Subnetting
• IPv4 address classes

Summarize evolving use cases for modern network environments.

• Software-defined network (SDN) and software-defined wide area network (SD-WAN)
• Virtual Extensible Local Area Network (VXLAN)
• Zero trust architecture (ZTA)
• Secure Access Secure Edge (SASE)/Security Service Edge (SSE)
• Infrastructure as code (IaC)
• IPv6 addressing

2.0 Network Implementation

Explain characteristics of routing technologies.

• Static routing
• Dynamic routing
• Route selection
• Address translation
• First Hop Redundancy Protocol (FHRP)
• Virtual IP (VIP)
• Subinterfaces

Given a scenario, configure switching technologies and features.

• Virtual Local Area Network (VLAN)
• Interface configuration
• Spanning tree
• Maximum transmission unit (MTU)

Given a scenario, select and configure wireless devices and technologies.

• Channels
• Frequency options
• Service set identifier (SSID)
• Network types
• Encryption
• Guest networks
• Authentication
• Antennas
• Autonomous vs. lightweight access point

Explain important factors of physical installations.

• Important installation implications
• Power
• Environmental factors

3.0 Network Operations

Explain the purpose of organizational processes and procedures.

• Documentation
• Life-cycle management
• Change management
• Configuration management

Given a scenario, use network monitoring technologies.

• Methods
• Solutions

Explain disaster recovery (DR) concepts.

• DR metrics
• DR sites
• High-availability approaches
• Testing

Given a scenario, implement IPv4 and IPv6 network services.

• Dynamic addressing
• Name resolution
• Time protocols

Compare and contrast network access and management methods.

• Site-to-site VPN
• Client-to-site VPN
• Connection methods
• Jump box/host
• In-band vs. out-of-band management

4.0 Network Security

Explain the importance of basic network security concepts.

• Logical security
• Physical security
• Deception technologies
• Common security terminology
• Audits and regulatory compliance
• Network segmentation enforcement

Summarize various types of attacks and their impact to the network.

• Denial-of-service (DoS)/ distributed denial-of-service (DDoS)
• VLAN hopping
• Media Access Control (MAC) flooding
• Address Resolution Protocol (ARP) poisoning
• ARP spoofing
• DNS poisoning
• DNS spoofing
• Rogue devices and services
• Evil twin
• On-path attack
• Social engineering
• Malware

Given a scenario, apply network security features, defense techniques, and solutions.

• Device hardening
• Network access control (NAC)
• Key management
• Security rules
• Zones

5.0 Network Troubleshooting

Explain the troubleshooting methodology.

• Identify the problem
• Establish a theory of probable cause
• Test the theory to determine the cause
• Establish a plan of action to resolve the problem and identify potential effects
• Implement the solution or escalate as necessary
• Verify full system functionality and implement preventive measures if applicable
• Document findings, actions, outcomes, and lessons learned throughout the process

Given a scenario, troubleshoot common cabling and physical interface issues.

• Cable issues
• Interface issues
• Hardware issues

Given a scenario, troubleshoot common issues with network services.

• Switching issues
• Route selection
• Address pool exhaustion
• Incorrect default gateway
• Incorrect IP address
• Incorrect subnet mask

Given a scenario, troubleshoot common performance issues.

• Congestion/contention
• Bottlenecking
• Bandwidth
• Latency
• Packet loss
• Jitter
• Wireless

Given a scenario, use the appropriate tool or protocol to solve networking issues.

• Software tools
• Hardware tools

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Security+ certification

CompTIA Security+ (SY0-701) is a global certification that validates the baseline skills necessary to perform core security functions and pursue an IT security career.

Open the Door to Your Cybersecurity Career

Launch a successful cybersecurity career

Develop a core foundation of essential skills, paving the way for a fulfilling career. More job roles use Security+ for baseline cybersecurity skills than any other certification in the industry.

Assess on-the-job skills

Security+ is the most widely adopted ISO/ANSI-accredited early career cybersecurity certification on the market with hands-on, performance-based questions on the certification exam. These practical questions assess your ability to effectively problem solve in real-life situations and demonstrate your expertise to potential employers immediately.

Embrace the latest trends

Understand and use the most recent advancements in cybersecurity technology, terms, techniques, and tools. By acquiring early career skills in the latest trends such as automation, zero trust, risk analysis, operational technology, and IoT, you will be well-equipped to excel in the ever-evolving cybersecurity landscape.

Exam SY0-701

The new CompTIA Security+ represents the latest and greatest in cybersecurity, covering the most in-demand skills related to current threats, automation, zero trust, IoT, risk - and more. Once certified, you'll understand the core skills needed to succeed on the job - and employers will notice too. The Security+ exam verifies you have the knowledge and skills required to:

• Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions.
• Monitor and secure hybrid environments, including cloud, mobile, Internet of Things (IoT), and operational technology.
• Operate with an awareness of applicable regulations and policies, including principles of governance, risk, and compliance.
• Identify, analyze, and respond to security events and incidents.

CompTIA Security+ is compliant with ISO 17024 standards and approved by the U.S. DoD to meet directive 8140/8570.01-M requirements. Regulators and government rely on ANSI accreditation because it provides confidence and trust in the outputs of an accredited program. Over 2.3 million CompTIA ISO/ANSI-accredited exams have been delivered since January 1, 2011.

What Skills Will You Learn?

General Security Concepts

Includes key cybersecurity terminology and concepts up front to provide a foundation for security controls discussed throughout the exam.

Threats, Vulnerabilities & Mitigations

Focuses on responding to common threats, cyberattacks, vulnerabilities, and security incidents and appropriate mitigation techniques to monitor and secure hybrid environments.

Security Architecture

Includes security implications of different architecture models, principles of securing enterprise infrastructure, and strategies to protect data.

Security Operations

Includes applying and enhancing security and vulnerability management techniques, as well as security implications of proper hardware, software, and data management.

Security Program Management & Oversight

Updated to better reflect the reporting and communication skills required for Security+ job roles relating to governance, risk management, compliance, assessment, and security awareness.

Jobs You Can Land With CompTIA Security+

• Cloud Penetration Tester
• Network Security Operations
• Penetration Tester
• Network Security Analyst
• Web App Penetration Tester
• Security Architect

Course Content

1.0 General Security Concepts

Compare and contrast various types of security controls.

• Categories
• Control types

Summarize fundamental security concepts.

• Confidentiality, Integrity, and Availability (CIA)
• Non-repudiation
• Authentication, Authorization, and Accounting (AAA)
• Gap analysis
• Zero Trust
• Physical security
• Deception and disruption technology

Explain the importance of change management processes and the impact to security.

• Business processes impacting security operation
• Technical implications
• Documentation
• Version control

Explain the importance of using appropriate cryptographic solutions.

• Public key infrastructure (PKI)
• Encryption
• Tools
• Obfuscation
• Steganography
• Tokenization
• Data masking
• Hashing
• Salting
• Digital signatures
• Key stretching
• Blockchain
• Open public ledger
• Certificates

2.0 Threats, Vulnerabilities, and Mitigations

Compare and contrast common threat actors and motivations.

• Threat actors
• Attributes of actors
• Motivations

Explain common threat vectors and attack surfaces.

• Message-based
• Email
• Short Message Service (SMS)
• Instant messaging (IM)
• Image-based
• File-based
• Voice call
• Removable device
• Vulnerable software
• Unsupported systems and applications
• Unsecure networks
• Open service ports
• Default credentials
• Supply chain
• Human vectors/social engineering

Explain various types of vulnerabilities.

• Application
• Operating system (OS)-based
• Web-based
• Hardware
• Virtualization
• Cloud-specific
• Supply chain
• Cryptographic
• Misconfiguration
• Mobile device
• Zero-day

Given a scenario, analyze indicators of malicious activity.

• Malware attacks
• Physical attacks
• Network attacks
• Application attacks
• Cryptographic attacks
• Password attacks
• Indicators

Explain the purpose of mitigation techniques used to secure the enterprise.

• Segmentation
• Access control
• Application allow list
• Isolation
• Patching
• Encryption
• Monitoring
• Least privilege
• Configuration enforcement
• Decommissioning
• Hardening techniques

3.0 Security Architecture

Compare and contrast security implications of different architecture models.

• Architecture and infrastructure concepts
• Considerations

Given a scenario, apply security principles to secure enterprise infrastructure.

• Infrastructure considerations
• Secure communication/access
• Selection of effective controls

Compare and contrast concepts and strategies to protect data.

• Data types
• Data classifications
• General data considerations
• Methods to secure data

Explain the importance of resilience and recovery in security architecture.

• High availability
• Site considerations
• Platform diversity
• Multi-cloud systems
• Continuity of operations
• Capacity planning
• Testing
• Backups
• Power

4.0 Security Operations

Given a scenario, apply common security techniques to computing resources.

• Secure baselines
• Hardening targets
• Wireless devices
• Mobile solutions
• Wireless security settings
• Application security
• Sandboxing
• Monitoring

Explain the security implications of proper hardware, software, and data asset management.

• Acquisition/procurement process
• Assignment/accounting
• Monitoring/asset tracking
• Disposal/decommissioning

Explain various activities associated with vulnerability management.

• Identification methods
• Analysis
• Vulnerability response and remediation
• Validation of remediation
• Reporting

Explain security alerting and monitoring concepts and tools.

• Monitoring computing resources
• Activities
• Tools

Given a scenario, modify enterprise capabilities to enhance security.

• Firewall
• IDS/IPS
• Web filter
• Operating system security
• Implementation of secure protocols
• DNS filtering
• Email security
• File integrity monitoring
• DLP
• Network access control (NAC)
• Endpoint detection and response (EDR)/extended detection and response (XDR)
• User behavior analytics

Given a scenario, implement and maintain identity and access management.

• Provisioning/de-provisioning user accounts
• Permission assignments and implications
• Identity proofing
• Federation
• Single sign-on (SSO)
• Interoperability
• Attestation
• Access controls
• Multifactor authentication
• Password concepts
• Privileged access management tools

Explain the importance of automation and orchestration related to secure operations.

• Use cases of automation and scripting
• Benefits
• Other considerations

Explain appropriate incident response activities.

• Process
• Training
• Testing
• Root cause analysis
• Threat hunting
• Digital forensics

Given a scenario, use data sources to support an investigation.

• Log data
• Data sources

5.0 Security Program Management and Oversight

Summarize elements of effective security governance.

• Guidelines
• Policies
• Standards
• Procedures
• External considerations
• Monitoring and revision
• Types of governance structures
• Roles and responsibilities for systems and data

Explain elements of the risk management process.

• Risk identification
• Risk assessment
• Risk analysis
• Risk register
• Risk tolerance
• Risk appetite
• Risk management strategies
• Risk reporting
• Business impact analysis

Explain the processes associated with third-party risk assessment and management.

• Vendor assessment
• Vendor selection
• Agreement types
• Vendor monitoring
• Questionnaires
• Rules of engagement

Summarize elements of effective security compliance.

• Compliance reporting
• Consequences of non-compliance
• Compliance monitoring
• Privacy

Explain types and purposes of audits and assessments.

• Attestation
• Internal
• External
• Penetration testing

Given a scenario, implement security awareness practices.

• Phishing
• Anomalous behavior recognition
• User guidance and training
• Reporting and monitoring
• Development
• Execution

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