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Exam 70-270

Installing, Configuring, and Administering Microsoft Windows XP Professional

Exam 70-270 has been available in its beta version September 25-October 1, 2001. While it is in its beta version, this exam is numbered 71-270.

This document includes information on:

• Microsoft Certification Path
• Target Audience
• Skills Being Measured

Microsoft Certification Path

When you pass this exam, you achieve Microsoft Certified Professional status. You also earn core credit toward Microsoft Certified Systems Engineer certification.

Target Audience

Candidates for this exam operate in medium to very large computing environments that use Windows XP Professional as a desktop operating system. They have a minimum of one year's experience implementing and administering any desktop operating system in a network environment.

Skills Being Measured

This certification exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Windows XP Professional. Before taking the exam, you should be proficient in the job skills listed below.

Installing Windows XP Professional

Perform an attended installation of Windows XP Professional.

Perform an unattended installation of Windows XP Professional.

• Install Windows XP Professional by using Remote Installation Services (RIS).
• Install Windows XP Professional by using the System Preparation Tool.
• Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional.

Upgrade from a previous version of Windows to Windows XP Professional.

• Prepare a computer to meet upgrade requirements.
• Migrate existing user environments to a new installation.

Perform post-installation updates and product activation.

Troubleshoot failed installations.

Implementing and Conducting Administration of Resources

Monitor, manage, and troubleshoot access to files and folders.

• Configure, manage, and troubleshoot file compression.
• Control access to files and folders by using permissions.
• Optimize access to files and folders.

Manage and troubleshoot access to shared folders.

• Create and remove shared folders.
• Control access to shared folders by using permissions.
• Manage and troubleshoot Web server resources.

Connect to local and network print devices.

• Manage printers and print jobs.
• Control access to printers by using permissions.
• Connect to an Internet printer.
• Connect to a local print device.

Configure and manage file systems.

• Convert from one file system to another file system.
• Configure NTFS, FAT32, or FAT file systems.

Manage and troubleshoot access to and synchronization of offline files.

Configure and troubleshoot fax support.

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers

Implement, manage, and troubleshoot disk devices.

• Install, configure, and manage DVD and CD-ROM devices.
• Monitor and configure disks.
• Monitor, configure, and troubleshoot volumes.
• Monitor and configure removable media, such as tape devices.

Implement, manage, and troubleshoot display devices.

• Configure multiple-display support.
• Install, configure, and troubleshoot a video adapter.

Configure Advanced Configuration Power Interface (ACPI).

Implement, manage, and troubleshoot input and output (I/O) devices.

• Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader.
• Monitor, configure, and troubleshoot multimedia hardware, such as cameras.
• Install, configure, and manage modems.
• Install, configure, and manage Infrared Data Association (IrDA) devices.
• Install, configure, and manage wireless devices.
• Install, configure, and manage USB devices.
• Install, configure, and manage hand held devices.

Manage and troubleshoot drivers and driver signing.

Monitor and configure multiprocessor computers.

Monitoring and Optimizing System Performance and Reliability

Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop.

• Optimize and troubleshoot memory performance.
• Optimize and troubleshoot processor utilization.
• Optimize and troubleshoot disk performance.
• Optimize and troubleshoot application performance.
• Configure, manage, and troubleshoot Scheduled Tasks.

Manage, monitor, and optimize system performance for mobile users.

Restore and back up the operating system, system state data, and user data.

• Recover system state data and user data by using Windows Backup.
• Troubleshoot system restoration by starting in safe mode.
• Recover system state data and user data by using the Recovery Console.

Configuring and Troubleshooting the Desktop Environment

Configure and manage user profiles.

Configure support for multiple languages or multiple locations.

• Enable multiple-language support.
• Configure multiple-language support for users.
• Configure local settings.
• Configure Windows XP Professional for multiple locations.

Manage applications by using Windows Installer packages.

Configure and troubleshoot desktop settings.

Configure and troubleshoot accessibility services.

Implementing, Managing, and Troubleshooting Network Protocols and Services

Configure and troubleshoot the TCP/IP protocol.

Connect to computers by using dial-up networking.

• Connect to computers by using a virtual private network (VPN) connection.
• Create a dial-up connection to connect to a remote access server.
• Connect to the Internet by using dial-up networking.
• Configure and troubleshoot Internet Connection Sharing.

Connect to resources using Internet Explorer.

Configure, manage, and implement Internet Information Services (IIS).

Configure, manage, and troubleshoot remote desktop and remote assistance.

Configure, manage, and troubleshoot an Internet connection firewall.

Configuring, Managing, and Troubleshooting Security

Configure, manage, and troubleshoot Encrypting File System (EFS).

Configure, manage, and troubleshoot local security policy.

Configure, manage, and troubleshoot local user and group accounts.

• Configure, manage, and troubleshoot auditing.
• Configure, manage, and troubleshoot account settings.
• Configure, manage, and troubleshoot account policy.
• Configure and troubleshoot local users and groups.
• Configure, manage, and troubleshoot user and group rights.
• Troubleshoot cache credentials.

Configure, manage, and troubleshoot a security configuration.

Configure, manage, and troubleshoot Internet Explorer security settings.

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