A+ Net+ Certification Training Course

"The Network+ instructor was committed to doing whatever was necessary to ensure everyone had the knowledge to pass the exam. He was first rate. The staff was very accommodating. All in all, the boot camp was a stressful but satisfying experience."

-W. Rea, North Attleboro, MA

Get your Training Quote

• Jun 04 - Jun 15, 2012
• Jul 16 - Jul 27, 2012

• Includes roundtrip airfare and lodging
  
  (Atlanta and Fort Lauderdale boot camps only)
• Hands-on instruction by a certified instructor
• Includes all course materials and practice exams
• Includes all certification exams
• Onsite Testing
• Breakfast and Lunch provided each day

Can't travel or you want to stay with your family or business. No problem! Stay in your own city and save the additional expenses of roundtrip airfare, lodging, transportation, and meals and receive the same great instruction live from our instructors in our Live Instructor-Led Remote Classroom Training.

Remote Classroom Training

Our Remote Classroom Training is a live class with students observing the instructor and listening through your computer speakers. You will see the instructor's computer, slides, notes, etc., just like in the classroom. You will be following along, doing work, labs, and individual assignments.

The CompTIA A+ (2009 Edition) certification is the one you need to take if your job responsibilities include entry-level computer service technician support duties and the support of computers running the Windows 9x, Windows 2000, and Windows XP operating systems. In this course, you'll build on your end-user background knowledge as you acquire the specific skills required to install, configure, upgrade, troubleshoot, and repair PC hardware components and systems. You will also learn the specific skills you need to install, maintain, and troubleshoot the Windows 9x, Windows 2000, and Windows XP operating systems.

The CompTIA Network+ (2009 Edition) certification ensures that the successful candidate has the important knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, basic design principles, and adhere to wiring standards and use testing tools.

• A+ Certification
• Network+ certification

A+ Certification

In order to receive CompTIA A+ (2009 Edition) certification a candidate must pass two exams - CompTIA A+ Essentials (220-701) and CompTIA A+ Practical Application (220-702) .

The CompTIA A+ Essentials (220-701) exam measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field. Successful candidates will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components.

The CompTIA A+ Practical Application (220-701) exam measures the necessary competencies for an entry-level IT professional who has hands-on experience in the lab or the field. Successful candidates will have the skills required to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. The successful candidate will utilize troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices. Job titles in some organizations which are descriptive of the role of this individual may be: Enterprise technician, IT administrator, field service technician, PC or Support technician, etc.

Individuals in some non-technical roles such as student, sales personnel or small business office managers may also find the validation of skills associated with the CompTIA A+ credential to be valuable.

• CompTIA A+ Essentials (220-701)
• CompTIA A+ Practical Application (220-702)

CompTIA A+ Essentials (220-701)

The CompTIA A+ Essentials (220-701) examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field. Successful candidates will have the knowledge required to understand the fundamentals of computer technology, networking, and security, and will have the skills required to identify hardware, peripheral, networking, and security components. Successful candidates will understand the basic functionality of the operating system and basic troubleshooting methodology, practice proper safety procedures, and will effectively interact with customers and peers.

Course Outline

1.0 Hardware

1.1 Categorize storage devices and backup media

• FDD
• HDD
• Optical drives
• Removable storage

1.2 Explain motherboard components, types and features

• Form Factor
• I/O interfaces
• Memory slots
• Processor sockets
• Bus architecture
• Bus slots
• SATA, eSATA
• Contrast RAID (levels 0, 1, 5)
• Chipsets
• BIOS / CMOS / Firmware
• Riser card / daughterboard

1.3 Classify power supplies types and characteristics

• AC adapter
• ATX proprietary
• Voltage, wattage and capacity
• Voltage selector switch
• Pins (20, 24)

1.4 Explain the purpose and characteristics of CPUs and their features

• Identify CPU types
• Hyper threading
• Multi core
• Onchip cache
• Speed (real vs. actual)
• 32bit vs. 64 bit

1.5 Explain cooling methods and devices

• Heat sinks
• CPU and case fans
• Liquid cooling systems
• Thermal compound

1.6 Compare and contrast memory types, characteristics and their purpose

• Types
• Parity vs. Non-parity
• ECC vs. non-ECC
• Single sided vs. double sided
• Single channel vs. dual channel
• Speed

1.7 Distinguish between the different display devices and their characteristics

• Projectors, CRT and LCD
• LCD technologies
• Connector types
• Settings

1.8 Install and configure peripherals and input devices

• Mouse
• Keyboard
• Bar code reader
• Multimedia (e.g. web and digital cameras, MIDI, microphones)
• Biometric devices
• Touch screen
• KVM switch

1.9 Summarize the function and types of adapter cards

• Video
• Multimedia
• I/O
• Communications

1.10 Install, configure and optimize laptop components and features

• Expansion devices
• Communication connections
• Power and electrical input devices
• Input devices

1.11 Install and configure printers

• Differentiate between printer types
• Local vs. network printers
• Printer drivers (compatibility)
• Consumables

2.0 Troubleshooting, Repair and Maintenance

2.1 Given a scenario, explain the troubleshooting theory

• Identify the problem
• Establish a theory of probable cause (question the obvious)
• Test the theory to determine cause
• Establish a plan of action to resolve the problem and implement the solution
• Verify full system functionality and if applicable implement preventative measures
• Document findings, actions and outcomes

2.2 Given a scenario, explain and interpret common hardware and operating system symptoms and their causes

• OS related symptoms
• Hardware related symptoms
• Use documentation and resources

2.3 Given a scenario, determine the troubleshooting methods and tools for printers

• Manage print jobs
• Print spooler
• Printer properties and settings
• Print a test page

2.4 Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method

• Issues
• Methods

2.5 Given a scenario, integrate common preventative maintenance techniques

• Physical inspection
• Updates
• Scheduling preventative maintenance
• Use of appropriate repair tools and cleaning materials
• Power devices
• Ensuring proper environment
• Backup procedures

3.0 Operating Systems and Software

Unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate.

3.1 Compare and contrast the different Windows Operating Systems and their features

• Windows 2000, Windows XP 32bit vs. 64bit, Windows Vista 32 bit vs. 64bit

3.2 Given a scenario, demonstrate proper use of user interfaces

• Windows Explorer
• My Computer
• Control Panel
• Command prompt utilities
• Run line utilities
• My Network Places
• Task bar / systray
• Administrative tools
• MMC
• Task Manager
• Start Menu

3.3 Explain the process and steps to install and configure the Windows OS

• File systems
• Directory structures
• Files
• Verification of hardware compatibility and minimum requirements
• Installation methods
• Operating system installation options
• Disk preparation order
• Device Manager
• User data migration - User State Migration Tool (USMT)
• Virtual memory
• Configure power manangement
• Demonstrate safe removal of peripherals

3.4 Explain the basics of boot sequences, methods and startup utilities

• Disk boot order / device priority
• Boot options

4.0 Networking

4.1 Summarize the basics of networking fundamentals, including technologies, devices and protocols

• Basics of configuring IP addressing and TCP/IP properties (DHCP, DNS)
• Bandwidth and latency
• Status indicators
• Protocols (TCP/IP, NETBIOS)
• Full-duplex, half-duplex
• Basics of workgroups and domains
• Common ports: HTTP, FTP, POP, SMTP, TELNET, HTTPS
• LAN / WAN
• Hub, switch and router
• Identify Virtual Private Networks (VPN)
• Basics class identification

4.2 Categorize network cables and connectors and their implementations

• Cables
• Connectors

4.3 Compare and contrast the different network types

• Broadband
• Dial-up
• Wireless
• Bluetooth
• Cellular

5.0 Security

5.1 Explain the basic principles of security concepts and technologies

• Encryption technologies
• Data wiping / hard drive destruction / hard drive recycling
• Software firewall
• Authentication technologies
• Basics of data sensitivity and data security

5.2 Summarize the following security features

• Wireless encryption
• Malicious software protection
• BIOS Security
• Password management / password complexity
• Locking workstation
• Biometrics

6.0 Operational Procedure

6.1 Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them

• ESD
• EMI
• RFI
• Electrical safety
• Material Safety Data Sheets (MSDS)
• Cable management
• Physical safety
• Environmental - consider proper disposal procedures

6.2 Given a scenario, demonstrate the appropriate use of communication skills and professionalism in the workplace

• Use proper language - avoid jargon, acronyms, slang
• Maintain a positive attitude
• Listen and do not interrupt a customer
• Be culturally sensitive
• Be on time
• Avoid distractions
• Dealing with a difficult customer or situation
• Set and meet expectations / timeline and communicate status with the customer
• Deal appropriately with customers confidential materials

[ back to top ]

CompTIA A+ Practical Application (220-702)

The CompTIA A+ Practical Application (220-701) exam measures the necessary competencies for an entry-level IT professional who has hands-on experience in the lab or the field. Successful candidates will have the skills required to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. The successful candidate will utilize troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices. Job titles in some organizations which are descriptive of the role of this individual may be: Enterprise technician, IT administrator, field service technician, PC or Support technician, etc.

1.0 Hardware

1.1 Given a scenario, install, configure and maintain personal computer components

• Storage devices
• Motherboards
• Power supplies
• Processors
• Memory
• Adapter cards
• Cooling systems

1.2 Given a scenario, detect problems, troubleshoot and repair/replace personal computer components

• Storage devices
• Motherboards
• Power supplies
• Processors
• Memory
• Adapter cards
• Cooling systems

1.3 Given a scenario, install, configure, detect problems, troubleshoot and repair/replace laptop components

• Components of the LCD including inverter, screen and video card
• Hard drive and memory
• Disassemble processes for proper re-assembly
• Recognize internal laptop expansion slot types
• Upgrade wireless cards and video card
• Replace keyboard, processor, plastics, pointer devices, heat sinks, fans, system board, CMOS battery, speakers

1.4 Given a scenario, select and use the following tools

• Multimeter
• Power supply tester
• Specialty hardware / tools
• Cable testers
• Loop back plugs
• Anti-static pad and wrist strap
• Extension magnet

1.5 Given a scenario, detect and resolve common printer issues

• Symptoms
• Issue resolution

2.0 Operating Systems

Unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate.

2.1 Select the appropriate commands and options to troubleshoot and resolve problems

• MSCONFIG
• DIR
• CHKDSK (/f /r)
• EDIT
• COPY (/a /v /y)
• XCOPY
• FORMAT
• IPCONFIG (/all /release /renew)
• PING (-t -l)
• MD / CD / RD
• NET
• TRACERT
• NSLOOKUP
• [command name] /?
• SFC

2.2 Differentiate between Windows Operating System directory structures (Windows 2000, XP and Vista)

• User file locations
• System file locations
• Fonts
• Temporary files
• Program files
• Offline files and folders

2.3 Given a scenario, select and use system utilities / tools and evaluate the results

• Disk management tools
• Disk Manager
• System monitor
• Administrative tools
• Devices Manager
• Task Manager
• System Information
• System restore
• Remote Desktop Protocol (Remote Desktop / Remote Assistance)
• Task Scheduler
• Regional settings and language settings

2.4 Evaluate and resolve common issues

• Operational Problems
• Error Messages and Conditions

3.0 Networking

3.1 Troubleshoot client-side connectivity issues using appropriate tools

• TCP/IP settings
• Characteristics of TCP/IP
• Mail protocol settings
• FTP settings
• Proxy settings
• Tools (use and interpret results)
• Secure connection protocols
• Firewall settings

3.2 Install and configure a small office home office (SOHO) network

• Connection types
• Basics of hardware and software firewall configuration
• Physical installation

4.0 Security

4.1 Given a scenario, prevent, troubleshoot and remove viruses and malware

• Use antivirus software
• Identify malware symptoms
• Quarantine infected systems
• Research malware types, symptoms and solutions (virus encyclopedias)
• Remediate infected systems
• Update antivirus software
• Schedule scans
• Repair boot blocks
• Scan and removal techniques
• Educate end user

4.2 Implement security and troubleshoot common issues

• Operating systems
• System

[ back to top ]

Network+ certification

The CompTIA Network+ (2009 Edition) certification is an internationally recognized validation of the technical knowledge required of foundation-level IT network practitioners.

The CompTIA Network+ (2009 Edition) certification ensures that the successful candidate has the important knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, basic design principles, and adhere to wiring standards and use testing tools.

The skills and knowledge measured by this examination were derived from an industry-wide job task analysis and validated through an industry-wide global survey in Q2 2008. The results of this survey were used in weighing the domains and ensuring that the weighting is representative of the relative importance of the content.

Course Content

Network Technologies

• Explain the function of common networking protocols
• Identify commonly used TCP and UDP default ports
• Identify the following address formats
• Given a scenario, evaluate the proper use of the following addressing technologies and addressing schemes
• Identify common IPv4 and IPv6 routing protocols
• Explain the purpose and properties of routing
• Compare the characteristics of wireless communication standards

Network Media and Topologies

• Categorize standard cable types and their properties
• Identify common connector types
• Identify common physical network topologies
• Given a scenario, differentiate and implement appropriate wiring standards
• Categorize WAN technology types and properties
• Categorize LAN technology types and properties
• Explain common logical network topologies and their characteristics
• Install components of wiring distribution

Network Devices

• Install, configure and differentiate between common network devices
• Identify the functions of specialized network devices
• Explain the advanced features of a switch
• Implement a basic wireless network

Network Management

• Explain the function of each layer of the OSI model
• Identify types of configuration management documentation
• Given a scenario, evaluate the network based on configuration management documentation
• Conduct network monitoring to identify performance and connectivity issues
• Explain different methods and rationales for network performance optimization
• Given a scenario, implement the following network troubleshooting methodology
• Given a scenario, troubleshoot common connectivity issues and select an appropriate solution

Network Tools

• Given a scenario, select the appropriate command line interface tool and interpret the output to verify functionality
• Explain the purpose of network scanners
• Given a scenario, utilize the appropriate hardware tools

Network Security

• Explain the function of hardware and software security devices
• Explain common features of a firewall
• Explain the methods of network access security
• Explain methods of user authentication
• Explain issues that affect device security
• Identify common security threats and mitigation techniques

[ back to top ]

CED Solutions is your best choice for A+ Net+ Certification Course , A+ Net+ Certification Course training, A+ Net+ Certification Course certification, A+ Net+ Certification Course boot camp, A+ Net+ Certification Course certification training, A+ Net+ Certification Course certification course, A+ Net+ Certification Course course, A+ Net+ Certification Course class.