MCITP: Microsoft Lync Server 2010
MCTS & MCITP: Microsoft Lync Server 2010 Administrator Certification Training Course
| Course Length: |
12 days |
| Certifications: |
MCTS: Lync Server 2010, Configuring
MCITP: Microsoft Lync Server 2010 Administrator |
| Number of Exams: |
2 |
| SATV Vouchers: |
10 |
"I am so impressed with CED that I am returning for MCITP." -Michael Crayne, Phoenixville, PA
Can't travel or you want to stay with your family or business. No problem! Stay in your own city and save the additional expenses of roundtrip airfare, lodging, transportation, and meals and receive the same great instruction live from our instructors in our Live Instructor-Led Remote Classroom Training.
Remote Classroom Training
Our Remote Classroom Training is a live class with students observing the instructor and listening through your computer speakers. You will see the instructor's computer, slides, notes, etc., just like in the classroom. You will be following along, doing work, labs, and individual assignments.
This instructor-led course teaches how to plan and design a Microsoft Lync Server 2010 solution to IT professionals. The course emphasizes Voice features in Lync 2010 from a deployment perspective. In this course, students learn how to plan and design a Lync Server 2010 system. This course utilizes the Lync Server 2010 Planning Workbook and Planning Tool. This course helps the student prepare for Exam 70-665.
This instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. This course creates a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam 70-664.
Microsoft Course 10534: Planning and Designing a Microsoft Lync Server 2010 Solution
Exam 70-665 - This instructor-led course teaches how to plan and design a Microsoft Lync Server 2010 solution to IT professionals. The course emphasizes Voice features in Lync 2010 from a deployment perspective. In this course, students learn how to plan and design a Lync Server 2010 system. This course utilizes the Lync Server 2010 Planning Workbook and Planning Tool. This course helps the student prepare for Exam 70-665.
Audience Profile
The audience for this course is information technology (IT) professionals who are experienced on Lync Server 2010 technologies and who have a Technical Specialist certification on the course, Configuring and Managing Microsoft Lync Server 2010, or equivalent knowledge. Students taking this course are expected to have experience in hands-on deployment and day-to-day management of Unified Communications technologies for enterprise organizations.
At Course Completion
After completing this course, students will be able to:
- Describe the Lync Server 2010 design process.
- Design a Lync Server 2010 topology.
- Design for conferencing and external scenarios.
- Design for load balancing.
- Design voice infrastructure.
- Design a Mediation Server topology.
- Create a network design for Lync Server 2010.
- Design Response Group Services.
- Design for Location Services.
- Design Exchange Unified Messaging Integration with Lync Server 2010.
- Design for resiliency.
- Design for backup and disaster recovery.
- Design for monitoring and archiving.
- Plan a migration to Lync Server 2010.
Course Outline
Module 1: Overview of the Lync Server 2010 Design Process
This module explains all components of Lync Server 2010 architecture. It also describes the design process for a Lync Server 2010 design.
- Overview of Lync Server 2010 Architecture
- Overview of Lync Server 2010 Core Capabilities
- Introduction to the Lync Server 2010 Design Process
- Assessing Infrastructure Requirements and Updating Design
- Planning for all Microsoft Solutions Framework Phases
After completing this module, students will be able to:
- Describe the Lync Server 2010 architecture.
- Describe the Lync Server 2010 core capabilities.
- Explain the Lync Server 2010 design process.
- Assess the infrastructure requirements and update the Lync Server 2010 design.
- Plan for all Microsoft solutions framework phases.
Module 2: Designing a Lync Server 2010 Topology
This module describes how to design a complete Lync Server 2010 topology including defining network sites and regions, sizing and placing server roles, and adhering to organization compliance requirements.
- Planning Infrastructure Requirements for Lync Server 2010
- Using the Lync Server 2010 Planning Tool
- Using Topology Builder
- Planning for Site Topology
- Designing the Site Topology
- Planning the Server Infrastructure
- Design Documentation Using Microsoft Office
After completing this module, students will be able to:
- Plan infrastructure requirements for Lync Server 2010.
- Use the Lync Server 2010 Planning Tool.
- Use Topology Builder.
- Plan for site topology.
- Design for site topology.
- Plan the server infrastructure.
- Create a design documentation using Microsoft office.
Module 3: Designing for Conferencing and External Scenarios
This module describes how to plan and design for all the external scenarios including Edge Server design and the different conferencing modalities that are provided for internal and external users.
- Conferencing and External Capabilities of Lync Server 2010
- Designing for Dial-In Conferencing
- Designing for Audio/Video and Web Conferencing
- Planning for IM and Presence Federation
- Designing Edge Services
- Planning for DNS implementation
- Planning for PKI Implementation
After completing this module, students will be able to:
- Describe conferencing and external capabilities of Lync Server 2010.
- Design for dial-in conferencing.
- Design for audio/video and web conferencing.
- Plan for IM and presence federation.
- Design Edge services.
- Plan for DNS implementation
- Plan for PKI implementation.
Module 4: Planning and Designing Load Balancing
This module explains how to create a Load Balancing Design based on the topology design that can deliver both the capacity and the failover requirements for an organization.
- Planning for Load Balancing
- Designing Load Balancing
After completing this module, students will be able to:
- Plan for load balancing.
- Design load balancing.
Module 5: Designing a Mediation Server Topology
This module explains how to configure Server Virtualization by using Hyper-V. It explains the features of Hyper-V. It also describes how to configure Live Migration in Hyper-V and how to effectively use System Center Virtual Machine Manager R2.
- Designing Mediation Server
- Designing Media Bypass
After completing this module, students will be able to:
- Design Mediation Server.
- Design Media ByPass.
Module 6: Designing Voice Infrastructure
This module explains how to design a Voice infrastructure that meets the needs of the organization and integrates with or replaces an existing Voice Platform.
- Introduction to Lync Server 2010 Voice Architecture
- Lync Server 2010 Telephony Interoperability Options
- Defining Number Manipulation
- Defining Voice Policies
- Designing a Voice Routing Solution
- Address Book Service in Lync Server 2010
After completing this module, students will be able to:
- Describe the Lync Server 2010 architecture.
- Explain Lync Server 2010 Telephony Interoperability options
- Define number manipulations.
- Define voice policies
- Design a Voice Routing solution
- Explain Address Book Service in Lync Server 2010
Module 7: Creating a Network Design for Lync Server 2010
This module explains how to calculate the expected bandwidth usage, and design and implement a Call Admission Control solution.
- Planning for Media Requirements
- Planning for Bandwidth Based on Usage
- Planning for Call Admission Control
- Designing Call Admission Control
After completing this module, students will be able to:
- Plan for media requirements.
- Plan for bandwidth based on usage.
- Plan for Call Admission Control.
- Design Call Admission Control.
Module 8: Designing Response Group Services
This module explains how to assess the requirements for and design Response Group Services for advanced scenarios. This module includes a review of the Response Group Services features and functionality.
- Overview of the Response Group Services
- Planning for Response Group Services
- Designing Response Group Services
After completing this module, students will be able to:
- Describe Response Group Services.
- Plan for Response Group Services.
- Design Response Group Services.
Module 9: Designing Location Services in Lync Server 2010
This module explains how to assess the requirements for Emergency Services and how to plan for, and design Emergency Services in Lync Server 2010. This module discusses location information from an international perspective.
- Planning for Location Services
- Designing Location Services
After completing this module, students will be able to:
- Plan for Location Services.
- Design Location Services.
Module 10: Designing Exchange Server Unified Messaging Integration with Lync Server 2010
This module explains how to evaluate the business requirements for an Exchange 2010 voice mail solution. This module describes how to design an integrated solution that includes both Exchange Server Unified Messaging and Lync Server 2010.
- Overview of Exchange Server 2010 Unified Messaging
- Planning a Voice Mail Solution for Lync Server 2010
- Designing a Voice Mail Solution for Lync Server 2010
After completing this module, students will be able to:
- Describe Exchange Server 2010 Unified Messaging.
- Plan a Voice Mail solution for Lync Server 2010.
- Design a Voice Mail solution for Lync Server 2010.
Module 11: Designing Resiliency
This module explains how to plan and design resiliency for Lync Server 2010 deployment with IM, Presence, Conferencing, and Voice.
- Planning Site Resiliency
- Designing Site Resiliency
- Designing System Monitoring
After completing this module, students will be able to:
- Plan site resiliency.
- Design site resiliency.
- Design system monitoring.
Module 12: Designing Backup and Disaster Recovery
This module explains how to design backup and disaster recovery for Lync Server 2010.
- Designing a Backup and Restore Strategy
- Lync Server 2010 Backup and Recovery Considerations
After completing this module, students will be able to:
- Design a backup and restore strategy
- Explain Lync Server 2010 backup and recovery considerations.
Module 13: Designing Monitoring and Archiving
This module explains how to design monitoring and archiving server topologies for Lync Server 2010.
- Designing Monitoring Server Topology
- Designing Archiving Server Topology
After completing this module, students will be able to:
- Design Monitoring Server topology.
- Design Archiving Server topology.
Module 14: Planning a Migration to Lync Server 2010
This module explains how to analyze the current infrastructure and plan a Lync Server 2010 design and based on that design a coexistence and migration strategy for existing voice infrastructure and Office Communications Server 2007 R2. This module describes a migration strategy for clients and devices.
- Overview of Coexistence and Migration
- Designing a Migration Strategy
- Planning for Clients and Devices
- Designing a Client Migration and Device Migration Strategy
After completing this module, students will be able to:
- Describe coexistence and migration.
- Plan a migration strategy.
- Plan for clients and devices.
- Design a client migration and device migration strategy.
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Microsoft Course 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010
Exam 70-664 - This instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. This course creates a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam 70-664.
Audience Profile
This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.
At Course Completion
After completing this course, students will be able to:
- Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
- Deploy Lync Server 2010
- Configure users and rights using Role Based Access Control (RBAC)
- Deploy and manage Lync 2010 clients
- Configure and manage external user access using the Edge server role
- Deploy basic Enterprise Voice functionality
- Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
- Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
- Configure the Response Group Service, including agent groups, queues, and workflows
- Configure and manage conferencing
- Configure and use archiving and monitoring
- Perform back up and restore of Lync Server 2010 critical data
- Improve bandwidth management using Call Admission Control (CAC)
- Configure and deploy Enhanced 9-1-1
- Configure a Survivable Branch Server for a branch office
Course Outline
Module 1: Features and Architecture of Microsoft Lync Server 2010
This module introduces the architecture and topology of Lync Server 2010. It also explains a high-level overview of Lync Server 2010 features and capabilities, including enhanced social networking capabilities, and the improved administrative experience provided by the Central Management Store and the Lync Server Control Panel. Additionally, it provides an overview of the new Topology Builder tool.
- Features of Lync Server 2010
- Architecture and Server Roles
- New Management Tools
After completing this module, students will be able to:
- Describe the features and capabilities of Lync Server 2010
- Describe the architecture and server roles of Lync Server 2010
- Describe the management tools of Lync Server 2010
Module 2: Deploying Microsoft Lync Server 2010
This module introduces the planning and implementation tasks necessary deploying Microsoft Lync Server 2010 Enterprise Edition. It also explains the Lync Server 2010 infrastructure requirements, the topology design and publishing process, as well as the steps required to prepare Microsoft Active Directory Domain Services (AD DS), deploy a Front End server and pool, and prepare for the deployment of the remaining server roles.
- Preparing for Deployment
- Reviewing the Design Process
- Deploying Lync Server 2010
After completing this module, students will be able to:
- Prepare for the deployment of Lync Server 2010
- Review the design process
- Deploy Lync Server 2010
Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
This module explains how to configure and manage users in Lync Server 2010. It describes the configuration management options in Lync Server 2010, including the Lync Server Control Panel and the Lync Server Management Shell. It also covers the basic syntax for working in Microsoft Windows PowerShell. Additionally, it describes the Role Based Access Control (RBAC) administrative model in Lync Server 2010, and highlights the predefined roles and the process to create new custom roles.
- Managing Lync Server 2010
- Role-Based Access Control
After completing this module, students will be able to:
- Use Lync Server 2010 management interfaces
- Configure Role-Based Access Control
Module 4: Client and Device Deployment and Management
This module explains how to effectively manage desktop clients and devices in a Microsoft Lync Server 2010 environment. It describes how to create and define client and user policies in Lync Server 2010, as well as new procedures for deploying clients and devices.
- Preparing for Client Deployment
- Deploying and Managing Lync 2010 Clients
- Preparing for Device Deployment
- Deploying and Managing IP Phones
After completing this module, students will be able to:
- Prepare for client deployment
- Deploy and manage clients
- Prepare for device deployment
- Deploy and manage IP phones
Module 5: External User Access
This module explains how to support external access in a Microsoft Lync Server 2010 deployment. It describes the features and functionality of the Edge Server that support user communication and collaboration with external users, and internal user access to public IM services. Additionally it explains how to configure network routing for the Edge Server, obtain and install certificates, and create and modify Access Edge Policies for federated, remote, and public scenarios.
- Edge Server Role
- Topologies for External User Access
- Preparing for External User Access
- Edge Server Deployment Process
After completing this module, students will be able to:
- Define the Edge Server role
- Consider topologies for external user access
- Deploy Edge Server
Module 6: Configuring Basic Enterprise Voice Functionality
This module provides an overview of the major components, features and topology requirements of Microsoft Lync Server 2010 Enterprise Voice. It explains the capabilities and components that are new or enhanced in Lync Server 2010. It also describes how to prepare, configure, and deploy basic Enterprise Voice functionality.
- Features of Lync Server 2010 Enterprise Voice
- Preparing for Enterprise Voice
- Deploying Enterprise Voice
After completing this module, students will be able to:
- Describe the features of Lync Server 2010 Enterprise Voice
- Prepare for the deployment of Lync Server 2010 Enterprise Voice Functionality
- Deploy and configure Lync Server 2010 Enterprise Voice Functionality
Module 7: Extending Enterprise Voice Functionality
This module explains how to configure policies, routes, and usage records. It also describes how to implement the call park and unassigned number features.
- Configuring Enterprise Voice
- Introducing Call Park
- Introducing the Announcement Service
After completing this module, students will be able to:
- Configure Enterprise Voice Functionality
- Introduce the Call Park feature into your Enterprise Voice Deployment of Microsoft Lync Server 2010
- Introduce the Unassigned Number feature into your Enterprise Voice Deployment of Lync Server 2010
Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
This module describes the prerequisites for integrating Exchange Server 2010 UM with Lync Server 2010. It also explains how to create and configure a UM dial plan. Additionally, it covers how to use the tools and services needed to integrate Exchange Server 2010 UM with Lync Server 2010. Finally it explains how to enable a user for UM integration with Lync Server 2010.
- Overview of Exchange Server 2010 SP1 Unified Messaging
- Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
- Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
After completing this module, students will be able to:
- Perform the necessary tasks to prepare for the integration of Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
- Integrate Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010
Module 9: Implementing Response Groups
This module introduces the Response Group Service and the changes that have been implemented with Microsoft Lync Server 2010. It describes RGS components, including queues, agent groups, workflows, and interactive workflows. It also explains how to use tools such as Lync Server Control Panel, Lync Server Management Shell, and Response Group Configuration Tool to manage workflows.
- Overview of the Response Group Service and its Application
- Response Group Service Components
- Response Group Service Management Tools
After completing this module, students will be able to:
- Describe the function of the Response Group Service and its new features
- Describe the components of the Response Group Service and their settings
- Describe the tools used to configure and manage response groups
Module 10: Conferencing in Microsoft Lync Server 2010
This module introduces conferencing in Lync Server 2010. It also explains dial-in conferencing in Lync Server 2010 and how to manage and administer conferencing policies.
- Introduction to Conferencing in Lync Server 2010
- Dial-In Conferencing in Lync Server 2010
- Managing and Administering Conferencing Policies
After completing this module, students will be able to:
- Describe the conferencing modes in Lync Server 2010
- Describe the Lync Server 2010 conferencing features
- Discuss the conferencing architecture and infrastructure components
- Explain conferencing call flows
- Explain the conferencing deployment and migration considerations
Module 11: Monitoring and Archiving
This module describes the features and configuration of the Monitoring and Archiving services. It also explains how to interpret the Quality of Experience (QoE) reports and use this information to better manage and deliver a high-quality user experience for Microsoft Lync Server 2010.
- Describing the Archiving Service
- Describing the Monitoring Service
- Configuring Archiving and Monitoring
After completing this module, students will be able to:
- Describe the archiving service
- Describe the monitoring service
- Configure the archiving and monitoring services
Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
This module explains the requirements for high availability as well as the requirements for the Domain Name System (DNS) load balancing feature. It also describes the tools and methods for successfully backing up and restoring a Lync Server 2010 environment. Additionally, it explains how to backup and restore and export and import critical Lync Server 2010 data.
- High Availability Options
- Tools for Backing Up and Restoring Lync Server 2010
- Critical Lync Server Data to Export and Import
- Critical Lync Server 2010 Data to Export and Import
After completing this module, students will be able to:
- Describe the high availability options
- Describe the tools for backing up and restoring Lync Server 2010
- Export and import critical Lync Server 2010 data
- Back up and restore critical Lync Server 2010 data
Module 13: Call Admission Control
This module introduces Call Admission Control (CAC) in Lync Server 2010 and describes the various components. It explains how to deploy and use CAC bandwidth management to help prioritize and control allocation of network resources to real-time communications sessions.
- Overview of Call Admission Control
- Implementing Call Admission Control
After completing this module, students will be able to:
- Describe an overview of CAC features and functionality
- Configure and implement Call Admission Control
Module 14: Deploying and Configuring Enhanced 9-1-1
This module introduces Location Information Server (LIS), which builds on Enhanced 9-1-1, technology to provide location information to users of a network. It explains how to deploy and configure LIS for use with or without Enhanced 9-1-1.
- Overview of E9-1-1
- Deploying and Configuring E9-1-1
After completing this module, students will be able to:
- Explain the function, features, components, and requirements of Enhanced 9-1-1
- Deploy and configure Enhanced 9-1-1
Module 15: Voice Resiliency Features of Lync Server 2010
This module describes the voice resiliency features of Lync Server 2010. It explains how voice resiliency is used to provide continuous Enterprise Voice service so that users can continue making and receiving calls, even if the central site or the WAN link from a branch to its central site becomes unavailable. It also explores multiple failure scenarios such as central site failover, branch site failover, and WAN failover.
- Voice Resiliency in Lync Server 2010
- Features Available During Various Outage Scenarios
After completing this module, students will be able to:
- Explain voice resiliency in Lync Server 2010
- Explain the features available during various outage scenarios
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