Microsoft Office Outlook 2003 Course Training

"CED is well run and all staff members I encountered were phenomenal. They are focused on helping each student do their best."

-Brat Artlip, Marietta, GA

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• Call (800) 611-1840 for Class Schedule

This is a fast paced two day class for people that have been working with Outlook at least at in introductory/intermediate level and want to learn as much about the features of this powerful software program.

Upon successful completion of this course, students will be able to:

• use folders to manage mail.
• schedule appointments & meetings.
• manage contacts and contact information.
• create and edit tasks and notes.
• track work activities using the Outlook Journal.
• customize the calendar by setting various calendar options.
• modify message options.
• make folder information available to other Outlook users.
• assign and track tasks.
• customize the Outlook environment.
• sort, find and color-code items in your mailbox and calendar.
• Communicate using MSN Messenger.
• Personalize your mail by using stationery and signatures.
• Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
• Use contacts to share, link, and communicate information.
• Save and archive mail.
• Create a custom form.
• Set up your computer for offline and remote use.

Course Content

Lesson 1: Express refresher of Composing Messages & Managing Mail

Lesson 2: Scheduling Appointments & Meetings

• Schedule an Appointment or Meeting
• Assign a Category to an Appointment
• Update Calendar Entries
• Reply to a Meeting Request
• Propose a New Meeting Time
• Track Meeting Responses
• Update/Cancel a Meeting Request
• Print the Calendar

Lesson 3: Managing Contacts

• Add, Sort, Find a Contact
• Generate a Map
• Edit or Delete a Contact

Lesson 4: Managing Tasks

• Create, Edit, Update a Task

Lesson 5: Using Notes

• Create a Note
• Edit and Copy a Note

Lesson 6: Tracking Work Activities Using the Journal

• Record a Journal Entry Automatically
• Manually Record a Journal Entry

Lesson 7: Setting Calendar Options

• Set Work Days and Times
• Display Other Time Zones
• Set Free/Busy Options

Lesson 8: Setting Message Options

• Modify Message Settings
• Modify Delivery Options
• Modify Message Formats
• Notify Others that You will be Out of the Office
• Create and Modify a Distribution List
• Insert a Hyperlink

Lesson 9: Sharing Folder Information

• Specify Folder Permissions
• Access Another User's Folder
• Delegate Access To Folders

Lesson 10: Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Lesson 11: Customizing Outlook

• Customize the Toolbar
• Create a New Toolbar
• Customize the Menu
• Create a Folder Home Page

Lesson 12: Locating Outlook Items

• Sort Messages Using Multiple Criteria
• Find Messages
• Find Messages Using Multiple Criteria
• Filter Messages
• Manage Junk Email

Lesson 13: Communicating Using MSN Messenger

• Obtain a Hotmail Account
• Add Contacts
• Attach a File
• Change MSN Messenger Status
• Change MSN Messenger Options

Lesson 14: Personalizing Your Mail

• Use Stationery
• Create Custom Stationery
• Create Signatures
• Modify Signatures

Lesson 15: Organizing Outlook Items

• Group Items
• Create Search Folders
• Create Rules
• Apply Conditional Formatting

Lesson 16: Working with Contacts

• Forward Contacts
• Create a vCard from a Contact
• Export Contacts
• Perform a Mail Merge
• Link Items to a Contact

Lesson 17: Saving and Archiving Mail

• Save Messages in Alternate Formats
• Archive Messages
• Protect Personal Folders

Lesson 18: Creating a Custom Form

• Add Form Fields
• Save a Form
• Test a Form

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