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CCNA CCNP Collaboration Training Course space



Cisco CCNA/CCNP Collaboration Certification Training Course

Cisco CCNA: Collaboration & CCNP: Collaboration (some gaps in dates)

Course Number: #CED-1210
Course Length: 27 days
Number of Exams: 6
Cisco Credits: 162
Certifications: CCNA: Collaboration
CCNP: Collaboration

Grants (discounts) are available for multiple students for the same or different courses.

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Call (800) 611-1840 for Class Schedule



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For network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNA Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions.

For collaboration and unified communications network engineers who want develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks, the Cisco CCNP Collaboration certification is a job-role focused training and certification program that will expand your skills and ability to deliver business value.

Collaboration is becoming a critical necessity for business success and innovation. You can use your knowledge to lead the transformation and increase the effectiveness of your organizations collaboration experience.

Implementing Cisco Collaboration Devices (CICD)

This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

Implementing Cisco Video Network Devices, Part 1 (CIVND1)

This is course is designed to provide students with the necessary knowledge to describe characteristics of video solutions and assess the requirements for a successful implementation of a video solution.

It covers the characteristics of a video solution and enables students to evaluate the general requirements for video deployments such as codec options, media formats, protocols, network impact, high-level architectural components, interactions, and requisites to the environment.

Implementing Cisco Video Network Devices, Part 2 (CIVND2)

This course is designed to provide students with the necessary knowledge and skills to implement various Cisco Collaboration endpoints in converged Cisco infrastructures.

It covers the describes Cisco Collaboration solutions and enables students to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence, and Digital Media Player in different Cisco Collaboration solution architectures.

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

This exam tests a candidate's knowledge of implementing a Cisco Unified Collaboration solution in a single-site environment. Candidates will need to show they can configure Cisco Unified Communications Manager, implement gateways and Cisco Unified Border Element, and build dial plans to place on-net and off-net voice and video calls.

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2)

This exam tests a candidate's knowledge of Cisco Unified Collaboration solutions in a multi-site environment. They will need to be able to describe the role of Cisco Video Communication Server (VCS) Control and the Cisco Expressway Series and how they interact with Cisco Unified Communications Manager.

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

This exam assesses a candidate's knowledge and skills to be able to troubleshoot a Cisco Unified Collaboration solution. The exam also covers troubleshooting methodology, triage, resources, and tools.

Implementing Cisco Collaboration Applications (CAPPS)

This exam tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution.


Implementing Cisco Collaboration Devices 1.0 (210-060 CICD)

This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. A new type of lab called a Discovery lab is introduced. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way. The course also contains Challenge labs. Challenge labs are labs where students test their knowledge gained through a lesson or multiple lessons. After successful completion of this course, the student will be able to:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Prerequisites

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Course Outline

Module 1: Describe the Characteristics of a Cisco Unified Communications Solution
Module 2: Provision End Users and Associated Devices
Module 3: Configure Voice Messaging and Presence
Module 4: Maintain Cisco Unified Communications System
Module 5: Provide End User Support

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Implementing Cisco Video Network Devices, Part 1 (210-065 CIVND)

This course provides students with the necessary knowledge to describe characteristics of video solutions and assess the requirements for a successful implementation of a video solution.

Implementing Cisco Video Network Devices, Part 1 (CIVND1) v1.0 is an update to the Implementing Cisco Video Network Devices, Part 1 (VIVND1) v1.0 course. It will help students prepare for the Cisco CCNA® Collaboration certification.

The CIVND1 course teaches students the characteristics of video solutions and how to assess requirements for successful implementation of a video solution. The course describes the characteristics of a video solution and enables students to evaluate the general requirements for video deployments such as codec options, media formats, protocols, network impact, high-level architectural components, interactions, and environmental considerations.

The training is supported on Windows or Mac computers with the following browsers: Safari (v5.x and above), Chrome (v21.x and above), or Firefox (v16.x and above) with Flash (v9.x and above).

The training will not work with other browsers, including Internet Explorer.

Completion of this course is highly recommended before taking the instructor-led training Implementing Cisco Video Network Devices, Part 2 (CIVND2).

Prerequisites

It is recommended for the learner to have foundational IP networking knowledge such as that which is included as part of Cisco CCENT® or CCNA® certification. This e-learning assumes familiarity with the concepts included in the Interconnecting Cisco Networking Devices, Part 1 (ICND1) and with the basics from the Interconnecting Cisco Networking Devices, Part 2 (ICND2) training.

Modules and Content

Module 1: Video Conferencing and Streaming Fundamentals
  • Lesson 1: Introduction to Video and Video Applications
  • Lesson 2: Video Technology Basics
  • Lesson 3: Video Protocols and Media
  • Lesson 4: Functional Components of Video Infrastructures
  • Lesson 5: Network Requirements of Video Solutions
  • Lesson 6: Cisco Video Solution Architecture Overview
Module 2: Cisco TelePresence Endpoint Environmental Requirements and Installation
  • Lesson 1: Environmental Requirements for Video Installations
  • Lesson 2: Installing Cisco TelePresence Endpoints and Profile Systems

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Implementing Cisco Video Network Devices, Part 2 (210-065 CIVND)

The Implementing Cisco Video Network Devices, Part 2 (CIVND2) course will provide students with the necessary knowledge and skills to implement various Cisco Collaboration endpoints in converged Cisco infrastructures. It covers a range of Cisco Collaboration solutions and enables students to implement and troubleshoot Cisco Unified Communication This course also introduces a new type of lab called a Discovery lab. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way.

Prerequisites

  • Working knowledge of basic IP networking
  • Knowledge of video conferencing and streaming fundamentals

Course Outline

Module 1: Describe the components and architectures of Cisco Business Video solutions
Module 2: Implement Cisco Collaboration endpoints
Module 3: Implement Cisco TelePresence endpoints
Module 4: Implement multipoint conferencing on Cisco Collaboration endpoints
Module 5: Implement Cisco Digital Media Players

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Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) 1.0

Exam 300-070: Cisco IP Telephony & Video, Part 1 (CIPTV1) prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution Lab exercises included in the course help learners to perform post installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks

Course Outline

  • Module 1: Cisco Unified Communications Manager Introduction
  • Module 2: Dial Plan Introduction and Implementation of Single- Site On-Cluster Calling
  • Module 3: Implementation of Single-Site Off-Cluster Calling
  • Module 4: Media Resources
  • Module 5: Audio and Video Conferencing
  • Module 6: Quality of Service

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Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) 1.0

Exam 300-075: Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) v1.0 prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco Unified SRST, mobility features, call admission control, integration of Cisco VCS and Cisco Unified Communications Manager, and Cisco Mobile Remote Access on Cisco Expressway Series.

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site environment

Course Outline

  • Module 1: Multisite Deployment Implementation
  • Module 2: Centralized Call- Processing Redundancy Implementation
  • Module 3: Bandwidth Management and CAC Implementation
  • Module 4: Implementation of Features and Applications for Multisite Deployments
  • Module 5: Cisco VCS and Cisco Expressway
  • Module 6: GDPR and CCD

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Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) 1.0

Exam 300-080: Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0 prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment

Course Outline

  • Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
  • Module 2: Cisco Unified Communications Manager Troubleshooting
  • Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
  • Module 4: Call Setup Issues
  • Module 5: ILS and GDPR Issues
  • Module 6: Cisco Unified Communications Manager Mobility Features
  • Module 7: Cisco TelePresence Management Suite Issues
  • Module 8: Voice Quality and Media Resources Issues

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Implementing Cisco Collaboration Applications (CAPPS) 1.0

Exam 300-085: Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Outline

  • Module 1: Cisco Unity Connection
  • Module 2: Cisco Unity Express
  • Module 3: Cisco Unified IM and Presence Implementation
  • Module 4: Video Provisioning and Integration in a Unified Communications Deployment

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*Cisco Credits can not be used for travel or expense costs.

CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Networking Academy are registered trademarks or trademarks of Cisco Systems® and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this web site are the property of their respective owners.


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